Stores Executive
Job Summary
- Manage all point-of-sale transactions with accuracy and efficiency ensuring proper cash handling and payment reconciliation throughout your shift
- Oversee daily stock levels and conduct regular inventory checks to maintain optimal merchandise availability and minimize discrepancies
- Deliver exceptional customer service by attending to guest inquiries promptly and ensuring a welcoming positive shopping experience
- Maintain visual merchandising standards and ensure the store environment is clean organized and visually appealing at all times
- Process customer transactions efficiently while maintaining accuracy in billing and providing detailed receipts
- Supervise and mentor junior staff members providing guidance and training to ensure consistent service standards across the team
- Monitor and analyze sales performance against targets identifying trends and providing actionable feedback to management
- Ensure strict compliance with all organizational policies procedures and security protocols
- Maintain detailed and transparent records of stock movements inventory discrepancies and daily sales reports
- Collaborate with other departments to support overall operations and enhance guest satisfaction initiatives
- Identify opportunities to maximize sales and suggest innovative improvements to store operations and customer experience
- Handle customer complaints and concerns with empathy and professionalism working toward effective resolutions
Qualifications :
- Secondary education or equivalent qualification
- Minimum 2 years of proven experience in retail hospitality or customer service environment
- Proficiency in point-of-sale (POS) systems and demonstrated expertise in cash handling procedures
- Strong numerical skills with the ability to perform accurate cash reconciliation and financial reporting
- Excellent communication and interpersonal abilities with a customer-focused mindset
- Solid knowledge of inventory management and stock control practices
- Demonstrated leadership capabilities with experience supervising or mentoring team members
- Strong analytical skills with the ability to interpret sales data and performance metrics
- Excellent time management and organizational skills with the ability to prioritize multiple tasks
- Ability to work flexible shifts including weekends and public holidays as required
- Problem-solving mindset with a proactive approach to identifying and addressing operational challenges
- Knowledge of visual merchandising principles and retail best practices
- Ability to meet and exceed sales targets while maintaining service quality
Additional Information :
- Come As You Are
- Work With Purpose
- Grow Learn and Enjoy
- Explore Limitless Possibilities
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more