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Store Manager (SM) 1
Job Location:
Monthly Salary:
Posted:
10 June 2026 (30+ days ago)
Posted:
Application Deadline:
7 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Role Overview We are looking for an experienced and customer-focused Store Manager to lead retail store operations for a leading footwear brand. The ideal candidate will be responsible for driving sales managing store operations ensuring excellent customer service and leading a high-performing store team. Key Responsibilities Sales & Business Performance
- Achieve monthly quarterly and annual sales targets.
- Drive store revenue through effective sales strategies and team motivation.
- Monitor key retail metrics such as conversion rate average bill value (ABV) units per transaction (UPT) and footfall conversion.
- Implement promotional campaigns and visual merchandising initiatives.
- Ensure smooth day-to-day store operations.
- Maintain store appearance and visual merchandising standards as per brand guidelines.
- Manage inventory stock replenishment and stock audits.
- Minimize shrinkage and inventory losses.
- Recruit train coach and develop store staff.
- Prepare duty rosters and manage attendance.
- Conduct regular performance reviews and provide feedback.
- Foster a positive and customer-centric work culture.
- Deliver exceptional customer service and ensure high customer satisfaction.
- Handle customer complaints and escalations effectively.
- Build long-term customer relationships and loyalty.
- Ensure adherence to company policies and SOPs.
- Maintain accurate sales inventory and operational reports.
- Ensure compliance with health safety and security standards.
- Bachelors degree in any discipline.
- 6 12 years of experience in footwear apparel fashion sportswear or lifestyle retail.
- Proven experience in handling store operations and sales targets.
- Strong leadership communication and team management skills.
- Hands-on experience with POS systems and inventory management.
