Store Manager

Calling all originals:
At Levi Strauss & Co. you can be yourself and be part of something bigger. Were a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future.

Summary of the role:

We are looking for a dynamic and consumer-focused Store Manager to lead store operations drive commercial performance and create exceptional customer experiences. This role is responsible for delivering sustainable business growth through strong people leadership operational excellence and brand execution. As the face of the brand in-store you will inspire teams elevate customer engagement and ensure seamless execution across sales merchandising inventory and store operations. If you are passionate about retail thrive in a fast-paced environment and enjoy building high-performing teams this is an opportunity to shape impactful retail experiences while driving business results.

About the role:

Sales & Commercial Performance

Drive profitable sales and deliver store financial targets through strong execution of KPIs including Conversion Units Per Transaction (UPT) and Sales Per Hour (SPH)
Analyze business performance and proactively identify opportunities to improve sales productivity and profitability
Manage store expenses and payroll effectively while ensuring optimal commercial performance
Set clear individual and team sales goals and create accountability through consistent performance management
Leverage business insights and store trends to make agile decisions that improve store outcomes

People Leadership & Talent Development

Lead end-to-end talent management including hiring onboarding coaching development and succession planning
Build high-performing teams by creating a strong culture of collaboration accountability and engagement
Ensure effective training on LS&CO culture product knowledge customer experience standards and selling practices
Coach and develop team members to strengthen capability and create growth opportunities within the organization
Manage employee relations matters professionally while ensuring compliance with LS&CO policies and procedures

Operational Excellence

Own overall store operations including payroll management cash handling inventory accuracy and compliance with operational standards
Plan store schedules based on business trends and traffic patterns to optimize customer service and labor productivity
Ensure strong execution of inventory processes including receiving replenishment transfers ticketing and stock accuracy
Lead inventory preparation and physical stock counts while maintaining strong process discipline
Partner with Loss Prevention teams to minimize shrinkage and ensure adherence to safety and security standards
Delegate responsibilities effectively and ensure all store priorities and operational tasks are executed seamlessly

Merchandising & Brand Execution

Execute visual merchandising standards to ensure compelling product presentation aligned with brand guidelines
Adapt visual direction based on store layout business needs and customer preferences
Maintain strong floor replenishment practices to ensure product availability and seamless customer experience
Ensure store presentation tells a compelling brand story through styling product placement and visual storytelling

Customer Experience

Create a high-energy and engaging in-store environment that reflects the Levis brand experience
Lead by example in delivering exceptional customer service and embed LS&CO selling standards of Connect Consult and Close within the team
Ensure associates are equipped with strong product knowledge to confidently support customer needs
Drive customer-centric staffing and scheduling decisions to maximize service levels during peak traffic periods

Location - Bangalore

About you:

Experience & Education: Bachelors degree preferred; equivalent retail experience may be considered in lieu of a degree
Retail Leadership: Minimum 3 years of experience in a retail store management role with proven ability to drive store performance
People Management: Strong experience in coaching developing and leading high-performing retail teams
Commercial Acumen: Good understanding of retail KPIs inventory management payroll control and store profitability drivers
Customer-Centric Mindset: Passionate about delivering elevated customer experiences and building strong team engagement
Operational Excellence: Strong process orientation with the ability to manage multiple operational priorities effectively
Brand & Product Passion: Strong understanding of apparel retail with an appreciation for fashion styling and consumer trends
Communication & Influence: Excellent interpersonal and communication skills with the ability to inspire and influence teams
Execution & Agility: Energetic proactive and adaptable with the ability to thrive in a fast-paced retail environment

Benefits

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care taking time off improving your health or planning for retirement weve got you covered.

Heres a small snapshot:
Complimentary preventive health check-up for you & your spouse
OPD coverage
Best in class leave plan including paternity & family care leaves
Counselling sessions to prioritize mental well-being
Exclusive discount vouchers on Levis products

We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us regardless of race religion gender gender identity pregnancy disability sexual orientation age national origin citizenship status or genetic information. We actively seek and encourage applications from diverse candidates including those with disabilities and offer accommodations throughout the selection process upon request.

To ensure that our products and culture continue to incorporate everyones perspectives and experience we never discriminate based on race religion national origin gender identity or expression sexual orientation age or marital veteran or disability status.