Staff Software Engineer-Salesforce

Secure Every Identity from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. Were all in on this mission. If you are too lets talk.

Get to know Okta

Okta is The Worlds Identity Company. We free everyone to safely use any technology anywhere on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access authentication and automation that transforms how people move through the digital world putting Identity at the heart of business security and growth.

At Okta we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box were looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! Were building a world where Identity belongs to you.

About Technology Data and Intelligence at Okta

At Okta the Technology Data and Intelligence (TDI) team drives internal efficiency through secure scalable and innovative systems. TDI partners with teams across the company to build and support the infrastructure automation and enterprise applications that keep operations running smoothly. Focused on enabling productivity and aligning technology with business goals TDI plays a vital role in both day-to-day operations and long-term strategic growth.

The Staff Software Engineer Opportunity

We are looking for a Staff Software Engineer to join our growing team in TDI and help scale our internal business solutions with a sharp focus on security reliability scalability and intelligent automation.

You will be responsible for designing and developing customizations configurations integrations and AI-powered solutions required to meet the companys strategic business objectives. This role demands strong collaboration with business stakeholders analysts architects and engineers driving projects from ideation to production.

Reporting to the Manager of Customer Experience TDI this role provides end-to-end technical services including design configuration development testing and automation while delivering high-quality secure and future-ready solutions.

What Youll Be Doing

• Design and implement secure scalable solutions using Apex Lightning Web Components (LWC) Salesforce Flow and platform configuration tools.

• Translate business requirements into technical specifications and solution designs leveraging the Salesforce platform.

• Build and maintain integrations between Salesforce and external systems using REST/SOAP APIs middleware and event-driven patterns.

• Develop and deploy serverless solutions using Amazon Web Services Lambda and cloud-native services to extend Salesforce capabilities.

• Build intelligent automation solutions using Python and AI frameworks such as LangChain LangGraph and Amazon Bedrock.

• Design conversational workflows internal copilots or AI agents that improve employee productivity and customer support operations.

• Work collaboratively with cross-functional teams to align solutions with business goals.

• Provide level-of-effort estimates and feasibility assessments for proposed solutions.

• Develop Salesforce features across multiple clouds (Sales Cloud Service Cloud Console Experience Cloud).

• Own the full delivery lifecycle from discovery to deployment with proper documentation.

• Create and execute unit integration functional and automation test cases to ensure solution quality.

• Support production deployments and perform root-cause analysis of issues.

• Mentor other engineers to help them grow and improve their skills.

• Take the role of Delivery Lead for different projects making sure the team delivers the solution within the committed timelines while also follows defined coding/implementation best practices.

What Youll Bring to the Role

• 5 years of hands-on Salesforce development experience using Apex Process Automation tools and Lightning Web Components.

• 7 years of software development experience using Java Python or JavaScript.

• Experience with Salesforce products such as Sales Cloud Service Cloud Experience Cloud and Communities with an in-depth understanding of best practices coding and declarative frameworks.

• Strong Python development experience for automation integrations and AI/ML workflows.

• Experience designing cloud-native solutions using Amazon Web Services services such as Lambda API Gateway SQS Step Functions or serverless architectures.

• Hands-on experience with Generative AI / LLM frameworks such as LangChain LangGraph or Amazon Bedrock.

• Familiarity with source control and CI/CD pipelines.

• Ability to manage and deliver full lifecycle Salesforce projects independently.

• Deep understanding of developing secure solutions that protect sensitive data.

• Strong problem-solving debugging and communication skills.

And Extra Credit if You Have Experience in Any of the Following!

• Salesforce certifications (Platform Developer I/II Service Cloud Consultant etc.).

• Experience with Einstein Bots predictive analytics Agentforce or other AI-powered Salesforce tools.

• Familiarity with DevOps tools and CI/CD practices for Salesforce.

• Experience building multi-agent orchestration or workflow automation platforms.

• Knowledge of prompt engineering vector databases retrieval-augmented generation (RAG) or AI governance practices.

• Experience improving support workflows and automation in customer service environments.

• Background in high-growth fast-paced technology companies.

What You Can Look Forward to as an Okta Employee!

• Amazing Benefits

• Making Social Impact

• Fostering Diversity Equity Inclusion and Belonging at Okta

Okta cultivates a dynamic work environment providing the best tools technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so all employees are enabled to be their most creative and successful selves regardless of where they live. Find your place at Okta today! is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin ancestry marital status age physical or mental disability or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information please see our Privacy Policy.

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The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection Community

We are intentional about connection. Our global community spanning over 20 offices worldwide is united by a drive to innovate. Your journey begins with an immersive in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin ancestry marital status age physical or mental disability or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application interview process or onboarding pleaseuse this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT) as defined by New York City Local Law 144 that use artificial intelligence machine learning or other automated processes to assist in our recruitment and hiring accordance with NYC Local Law 144 if you are an applicant or employee residing in New York City pleaseclick here to view our full NYC AEDT Notice.