Staff Observability Engineer

Roles and Responsibilities

In this role you will:

• Define and evolve theobservability vision and roadmapfor PCS DS applications
• Design and implement/integrate standardized observability frameworks(metrics logs traces events profiling).
• Collaborate with platform SRE and product teams toinstrument servicesusing OpenTelemetry and other modern observability tooling.
• Build and maintaindashboards alerts and SLOsthat reflect both technical and business health indicators.
• Evaluate integrate and optimize observability agents (e.g. Prometheus Fluent bit OTEL and other agents).
• Design self-remediation solutions leveraging observability tooling.
• Implement Best Practices for using GenAI tools of Observability platforms.
• Lead / contribute toincident analysis and postmortem reviews driving improvements in system resilience and observability coverage.
• Conduct Operational Readiness Reviews (ORRs) to validate monitoring alerting and rollback strategies before go-live.
• Ensure observability practices align withhealthcare compliance standards(e.g. HIPAA GDPR HITRUST).
• Mentor engineers and promote aculture of observability-first development.

Required Qualifications

• Bachelors or masters degree in computer science Engineering or a related technical field.
• 10 years of experience in software engineering SRE or platform engineering roles.
• 4 years of experience in contributing in observability solutions incloud-native environments(Kubernetes microservices serverless).
• Deep expertise inobservability pillars(metrics logs traces) and tools like OpenTelemetry Prometheus Grafana Datadog Dynatrace etc.
• Strong programming/scripting skills (e.g. Go Python Bash Terraform).
• Experience withdistributed tracingSLO/SLI frameworks andincident response workflows.
• Deep expertise in distributed systems microservices and cloud platforms (AWS Azure GCP).
• Experience with AI-powered anomaly detection automated incident response and cost optimization for observability at scale.
• Familiarity with SRE practices chaos engineering
• Excellent communication and collaboration skills.

Desired Characteristics

• Experience inhealthcare or regulated industries.
• Knowledge ofdata privacy and compliance(HIPAA HITRUST).
• Experience withcost optimizationandtelemetry data governance.
• Contributions to open-source observability projects.