Staff Engineer, Salesforce Marketing Cloud (Data Cloud)

REQUIREMENTS:

• Total Experience 6 years
• Strong hands-on implementation experience in Salesforce Marketing Cloud.
• Hands-on experience implementing Salesforce Data Cloud in 12 end-to-end projects.
• Strong expertise across Salesforce Marketing Cloud modules including Journey Builder Automation Studio Contact Builder Content Builder Email Studio Mobile Studio Web Studio Advertising Studio Reporting Einstein and APIs.
• Strong understanding of Salesforce Marketing Cloud architecture best practices and solution design principles.
• Experience designing scalable enterprise-grade Salesforce Marketing Cloud and Data Cloud solutions.
• Strong experience integrating Salesforce Marketing Cloud with Salesforce CRM Service Cloud Salesforce Data Cloud and third-party applications.
• Hands-on development experience with AMPscript SQL Server-Side JavaScript (SSJS) HTML and CSS.
• Experience developing responsive email templates and dynamic personalized email campaigns.
• Strong understanding of Marketing Cloud data models Contact Builder Data Extensions Subscriber Management and audience segmentation.
• Experience building customer journeys automation workflows triggered communications and multi-channel campaigns.
• Experience creating technical architecture implementation diagrams and solution documentation.
• Strong knowledge of REST/SOAP APIs and integration patterns.
• Experience developing reports dashboards and campaign performance analytics in Salesforce Marketing Cloud.
• Strong troubleshooting debugging and problem-solving skills.
• Experience working in Agile development environments.
• Excellent verbal and written communication skills.
• Ability to communicate technical concepts effectively to business and non-technical stakeholders.
• Strong stakeholder management collaboration and leadership skills.
• Experience mentoring technical team members and guiding development best practices.

• Salesforce Certified Marketing Cloud Email Specialist.
• Salesforce Certified Marketing Cloud Administrator.
• Salesforce Certified Marketing Cloud Developer.
• Salesforce Certified Marketing Cloud Consultant.
• Salesforce Certified Data Cloud Consultant.
• Experience with Customer Data Platforms (CDPs) CRM integrations and enterprise marketing automation strategies.

RESPONSIBILITIES:

• Act as the Subject Matter Expert (SME) for Salesforce Marketing Cloud and Salesforce Data Cloud.
• Lead the design development and implementation of Salesforce Marketing Cloud and Data Cloud solutions aligned with business requirements.
• Collaborate with Business Analysts Solution Architects and business stakeholders to define requirements and recommend scalable technical solutions.
• Translate business requirements into Salesforce Marketing Cloud technical designs and implementation plans.
• Design develop test and deploy customer journeys automation workflows and multi-channel marketing campaigns.
• Configure and maintain Salesforce Marketing Cloud modules including Journey Builder Automation Studio Contact Builder Content Builder Email Studio Mobile Studio Web Studio Advertising Studio Reporting Einstein and APIs.
• Design and develop dynamic responsive email templates following industry best practices for email rendering and mobile responsiveness.
• Develop personalization and automation using AMPscript SQL SSJS HTML and CSS.
• Implement and manage integrations between Salesforce Marketing Cloud Salesforce CRM Service Cloud Salesforce Data Cloud Customer Data Platforms (CDPs) and third-party systems.
• Create and maintain technical architecture diagrams implementation documentation and solution design artifacts.
• Develop reports dashboards and campaign performance analytics within Salesforce Marketing Cloud.
• Ensure adherence to Salesforce best practices coding standards security governance and performance optimization.
• Troubleshoot and resolve complex technical and functional issues related to Salesforce Marketing Cloud and Data Cloud.
• Balance priorities across multiple projects and client engagements while ensuring high-quality delivery.
• Participate in Agile ceremonies code reviews testing deployment and release activities.
• Mentor junior developers and provide technical leadership to project teams.
• Stay up to date with Salesforce Marketing Cloud and Data Cloud product enhancements and recommend continuous improvements to the organizations marketing technology landscape.

Qualifications :

Bachelors or masters degree in computer science Information Technology or a related field.

Remote Work :

No

Employment Type :

Full-time