Sr. Software Engineer, Sales

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are seeking a Senior Salesforce Developer with 6 years of experience to design and deliver high-quality Sales Cloud and Experience Cloud this role you will combine deep Salesforce technical expertise with a modern AI-first mindset. You will be expected to leverage AI coding assistants to accelerate delivery and design technical solutions that integrate Salesforce with external AI/LLM services to drive business automation.

This position is an individual contributor role reporting to the Senior Manager GTM Engineering.

Responsibility

• Develop experimentation for new automation capabilities and platforms

• Develop backend services and domain logic layers within the Salesforce and other adjacent GTM platforms treating Apex as a server-side programming environment for enterprise application development

• Provide hands-on coding/ technical support during US PDT hours including month end and quarter ends

• Develop and implement API-first and event-driven integrations across distributed systems (e.g. Salesforce AWS services internal platforms) using REST Platform Events and middleware

• Build enterprise-grade code-driven applications using Lightning Web Components Angular and React with a strong emphasis on scalable frontend layer and service orchestration

• Design systems to support high-volume enterprise-scale workloads including bulk processing asynchronous patterns and large data volumes

• Develop and maintain reusable frameworks shared services and platform utilities to standardize engineering practices and improve developer productivity

• Implement observability and reliability patterns including structured logging monitoring (e.g. Datadog) alerting and proactive incident detection and resolution

• Drive technical debt remediation and platform hardening including refactoring legacy code improving test coverage and enforcing engineering standards

• Partner with product and engineering teams to define and deliver scalable system capabilities and services

• Contribute to AI-enabled and agent-driven workflows by integrating Salesforce with external AI services and automation platforms

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• Bachelors degree in Computer Science Engineering or related discipline

• 8 years of hands-on Salesforce development experience (Apex LWC/LWR APIs) strong SQL knowledge and exposure to AI/ML integrations

• Strong integration experience using REST/SOAP Platform Events or middleware (MuleSoft)

• Proven expertise in performance optimization scalability planning and platform health assessments

• Experience with Service Cloud and/or Experience Cloud (Communities)

• Familiarity with Salesforce DevOps using GitHub SFDX and CI/CD pipelines

• Salesforce Platform Engineer I (PD1) certification
  

Preferred

• Experience supporting large-scale orgs (1000 users) with strong governance and deployment controls

• Hands-on experience with modern Salesforce frameworks (LWC Flow Orchestration API-led connectivity)

• Proven experience integrating Salesforce with AI LLMs or agentic frameworks

• Familiarity with security hardening data masking and vulnerability analysis

• Experience with Apex testing frameworks (ApexMocks Jest) or static analysis tools (Salesforce Code Analyzer)

• Contributions to internal accelerators reusable libraries or governance tools

• Excellent communication and collaboration skills across global teams

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

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