Sr Program Associate, IN Pay CX

Amazon is a fast paced dynamic company with a focus on being the most customer-centric company in the world. Amazon offers services to retailers in India to sell on and grow multi-channel commerce. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience.

Amazon Payments processes billions of secure on-line transactions via a number of payment mechanisms including credit cards convenience store payment net-banking digital cash cash on delivery and electronic gift certificates. Amazon Payments owns and maintains the software platform which processes 20 payment methods worldwide. Transactions are processed on behalf of thousands of merchants including .

The ideal candidate is a
- Motivated self-starter that can work independently in a fast paced ambiguous environment with limited supervision
- He or she must be a fast learner who can quickly absorb the nuances of Amazons varied payment offerings as well as the behavior of Amazons internal systems.
- He or she will be analytical and data driven in decision making with a demonstrated ability to drive issues to completion.
- The candidate must have superior verbal and written communication skills and be comfortable presenting issues to management.
-basic SQL (Advance SQL preferred)

- 1 years of sales experience
- Bachelors degree

- Experience with program management spanning planning execution and project delivery
- Experience demonstrating strong analytical abilities and confidence in the use of data

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.