Sr. Group Manager HRIS-Workday- Mumbai-Vikhroli

Role Summary

We are seeking an experienced HRIS Lead (Outsourced) to oversee day-to-day HR systems operations manage a small support team and ensure the stability scalability and continuous improvement of our HR technology landscape.

This role balances operational excellence functional configuration and delivery discipline across releases testing and enhancements with a strong emphasis on Workday expertise.

In addition this role will partner closely with internal HR IT and data teams to support AI and people analytics initiatives.

Key Responsibilities

HRIS Operations & Team Leadership

• Lead and manage a small team of outsourced HRIS analysts/support resources ensuring high-quality SLA-driven service delivery
• Oversee intake prioritization and resolution of system issues enhancements and service requests
• Establish and maintain operating rhythms (ticket management backlog grooming performance tracking)
• Drive continuous improvement in support processes and documentation
• Ensure standard controls and governance model is maintained

Release Management & Functional Testing

• Partner with internal HRIS director on end-to-end release management lifecycle including planning coordination communication and deployment readiness
• Lead functional testing efforts (UAT) including test strategy script development defect tracking and sign-off
• Partner with vendors and internal stakeholders to ensure high-quality low-risk deployments
• Maintain governance over change control and release standards

Workday Configuration & Optimization

• Provide hands-on Workday functional configuration support (Core HCM Business Process Framework security reporting and integrations support as applicable)
• Identify opportunities to simplify standardize and optimize system configuration
• Ensure alignment with business processes while maintaining system integrity and scalability
• Support audits compliance requirements and data integrity controls

Data Reporting & AI Enablement

• Oversee people analytics resource manage data governance reporting and analytics capabilities
• Enable and support AI-driven initiatives by ensuring data quality and system readiness
• Partner with managed service teams for Visier and Druid AI on system updates bug fixes and testing
• Contribute to roadmap development for HR technology and data evolution

Qualifications :

Required

• 5 years of Workday HRIS experience including hands-on configuration
• Experience managing an HRIS support teams
• Strong background in release management and UAT coordination
• Proven track record of delivering operational excellence in HR systems support
• Solid understanding of HR processes (Core HCM Recruiting Payroll or related areas)

Preferred

• Experience supporting AI automation or data analytics initiatives within HR or enterprise systems
• Familiarity with Workday reporting and/or integrations (Studio/EIB a plus)
• Experience in global HR environments and multi-country deployments
• Background in process optimization service delivery models or managed services environments

Key Competencies

• Strong execution and delivery discipline with attention to detail
• Ability to balance hands-on configuration with team leadership
• Structured process-oriented mindset with a focus on scalability and efficiency
• Effective communicator across technical and non-technical stakeholders
• Continuous improvement mindset with a focus on automation and innovation

Remote Work :

No

Employment Type :

Full-time