Sr. Associate – HR Operations GBS

This is whereyour work makes a difference.

At Baxter we believe every personregardless of who they are or where they are fromdeserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today tomorrow and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together our community is driven by a culture of courage trust and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations and we hold each other accountable for delivering exceptional results.

Here you will find more than just a jobyou will find purpose and pride.

The future of HR Operations is being redefined at Baxter. Across the company HR is unlocking new ways to deliver value not just through processes but through experiences that empower people and build confidence. This is a moment of transformation and HR Operations is at the center of it.

We are shaping a worldclass HR Operations organization that blends scale precision and innovation. By harnessing technology and process excellence we are creating solutions that strengthen compliance accelerate change and elevate the employee journey. Joining Baxter means stepping into a role where your expertise will directly support employees worldwide and help define what great looks like.

Your Role in the Transformation

As a Sr. Associate in HR Operations GBS you will handle transactional tickets on Workday ensuring SLA commitments are met while supporting employees through chats calls and queries across Tier 1/2. You will manage queue operations resolve HR inquiries and collaborate with HRBPs and onshore partners. This role places you at the heart of the employee experience where your accuracy and responsiveness will build trust and strengthen Baxters HR service delivery.

What Youll Drive and Deliver

• Provide customer support through chats phone email or tickets on HR topics including PrePayroll Staffing Employee Data Management Benefits and Workday processes.
• Manage endtoend HR operations: onboarding employee records confirmations internal movements exits and offboarding.
• Support creation updates and storage of HR documentation such as letters contracts amendments and employment records.
• Contribute to system enhancements UAT automation and continuous improvement initiatives.
• Uphold quality standards and consistently meet or exceed operational indicators.

What Youll Bring

• Excellent communication skills in English and Spanish.
• Handson Workday experience (transactions business processes reporting) is mandatory.
• Strong process and system orientation with proven compliance and audit management.
• Effective communication and presentation skills.
• Analytical mindset with focus on process improvement; automation skills are a plus.
• Customer service experience with issueresolution mindset.
• Flexibility to work in rotational shifts (Europe & Americas).

Your Background

• Graduate in any discipline.
• 2 years of experience in a similar role.
• Lean certification (preferred).

Work Schedule

This role operates on rotational shifts across regions. Working hours will vary depending on shift schedules requiring adaptability to support operations seamlessly across Europe and the Americas.

At Baxter this role is more than a position in HR Operations it is a chance to be part of Baxters global transformation. As we redefine how HR delivers value your expertise will support processes strengthen compliance and elevate employee experience across regions. The work you do here will not only drive operational excellence but also set new benchmarks for what great looks like in HR. At Baxter you will grow contribute and leave a lasting mark on the future of our people and our business.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race color religion gender national origin age sexual orientation gender identity or expression protected veteran status disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams where fraudulent parties pose as Baxter employees recruiters or other agents and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself review our Recruitment Fraud Notice.