Sr Associate Vendor Management Telecom BillingRevenue AssuranceTelecom Domain Revenue Leakage Prevention Billing Governance AI Revenue Assurance Telecom Billing Invoice Validation Billing Operations

Senior Associate Sales Support/Vendor Management

AI-enabled Contracts Billing Governance & Revenue Assurance

Role Overview

We are looking for a detail-oriented and analytically strong professional to support customer billing governance and revenue assurance operations across telecom products and enterprise services.

This role focuses on ensuring accurate timely and compliant billing by aligning vendor/OEM contract inputs commercial terms product attributes and billing triggers. The individual will leverage workflow tools analytics automation-enabled controls and system-driven insights to proactively manage billing gaps revenue leakage and exceptions.

Key Responsibilities

Billing Governance & Execution

• Support end-to-end billing readiness setup coordination trigger tracking and issue resolution
• Ensure accurate billing setup aligned to product contract and customer requirements
• Drive timely billing activation and closure through workflow tracking

Contract-to-Billing Alignment

• Review orders contracts (vendor/OEM) commercial terms and product attributes
• Validate billing conditions including start dates rate plans charge attributes and account structures
• Ensure seamless flow from contract inputs to downstream billing outputs

Revenue Assurance & Invoice Validation

• Execute billing quality checks and support revenue assurance controls
• Analyze billing exceptions invoice discrepancies under/over-billing and disputes
• Identify and mitigate revenue leakage risks and control gaps

Analytics Automation & Insights

• Leverage automation tools anomaly detection dashboards and analytics outputs
• Improve invoice accuracy exception prioritization and revenue visibility
• Support adoption of AI-driven insights for proactive governance

Stakeholder & Vendor Coordination

• Collaborate with Sales Support Billing Finance Product Operations Technology and vendors/OEMs
• Drive resolution of billing gaps pending triggers and open assurance issues
• Ensure effective communication across upstream and downstream teams

Governance Compliance & Reporting

• Maintain trackers dashboards and documentation for leadership visibility
• Ensure adherence to process controls audit readiness and compliance standards
• Support reporting on billing accuracy leakage and exception trends

Required Qualifications

• 8 years of experience in telecom billing operations / billing support / revenue assurance
• Strong understanding of:
  • Billing lifecycle and triggers
  • Invoice validation and dispute management
  • Vendor/OEM contract inputs and commercial terms
• Experience with workflow tools dashboards and reporting platforms
• Strong analytical problem-solving and stakeholder management skills

Preferred Qualifications

• Experience with AI/automation-enabled billing controls and analytics tools
• Exposure to enterprise telecom products and services
• Familiarity with compliance audit and governance frameworks

Key Skills

• Billing Governance & Operations
• Revenue Assurance & Leakage Control
• Contract-to-Billing Alignment
• Invoice Validation & Exception Management
• Analytics & Automation Tools
• Stakeholder & Vendor Management

Impact Measures

• Improved invoice accuracy and billing timeliness
• Reduction in billing gaps disputes and revenue leakage risks
• Enhanced visibility through dashboards analytics and reporting
• Increased automation coverage across billing controls and validation
• Stronger compliance audit readiness and governance discipline

Location

Gurgaon India

Weekly Hours:

Time Type:

Location:

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring promotion and other employment decisions remain merit-based and free from discrimination on the basis of race color religion religious creed national origin ancestry age sex sexual orientation gender gender identity gender expression physical disability mental disability pregnancy medical condition genetic information marital status citizenship status military status veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.