Specialist, FAO

Company: Concentrix
Designation: Specialist FAO
Location: Chennai
Experience: 5 Years
CTC: Up to 7.5 LPA
Shift: Night Shift
Working Days: 5 Days a Week
Transport: Cab Facility Available
Notice Period: Immediate Joiners or Maximum 15 Days

Concentrix is a global technology-enabled business services company that helps organizations improve customer experience and business performance. With operations across multiple countries Concentrix provides Finance & Accounting Customer Support Technology Analytics and Business Process Services to leading global brands.

• Manage daily Finance & Accounting operations including:
  • Accounts Payable (AP)
  • Accounts Receivable (AR)
  • General Ledger (GL)
  • Reconciliations
  • Month-End Close
• Ensure SLA TAT accuracy and productivity targets are achieved.
• Review financial transactions reconciliations and reports for accuracy and compliance.
• Support month-end quarter-end and year-end financial closing activities.
• Lead and manage a team of Finance Analysts/Executives.
• Conduct team coaching performance reviews and training sessions.
• Plan workload and allocate resources effectively.
• Act as the primary point of contact for clients and internal stakeholders.
• Handle client escalations and maintain high customer satisfaction.
• Participate in governance meetings and present operational performance metrics.
• Identify process improvement and automation opportunities using Lean Six Sigma or RPA concepts.
• Ensure compliance with internal controls SOX and audit requirements.
• Prepare and maintain MIS reports dashboards KPIs and SLA reports.
• Analyze operational trends and provide actionable business insights.

• Strong knowledge of Record-to-Report (R2R) processes.
• Experience in the Property/Real Estate domain is preferred.
• Good understanding of AP AR GL Reconciliation and Financial Closing.
• Experience in team handling and stakeholder management.
• Strong communication and client management skills.
• Analytical and problem-solving abilities.
• Hands-on experience with ERP systems such as SAP or Oracle.
• Good knowledge of MS Excel and Power BI.

Required Skills:

Finance & Accounting Accounts Payable Accounts Receivable General Ledger Reconciliations Month-End Close SLA Management TAT Management Financial Transactions Review Team Management Coaching Performance Reviews Training Resource Allocation Client Management Escalation Handling Customer Satisfaction Governance Meetings Operational Performance Metrics Process Improvement Automation Lean Six Sigma RPA Internal Controls SOX Audit MIS Reports Dashboards KPIs SLA Reports Operational Trend Analysis Business Insights Record-to-Report (R2R) Property/Real Estate Domain Team Handling Stakeholder Management Communication Client Management Analytical Skills Problem-Solving ERP Systems SAP Oracle MS Excel Power BI Financial Closing