Specialist — Contract & Catalogue Management

As Senior Specialist for Contract & Catalogue Management you will be responsible for creating and maintaining contracts and catalogues in SAP Ariba on behalf of all METRO countries validating country-submitted data ensuring compliance with global configuration standards and peer-reviewing work as additional specialists join. You will be the Ariba subject matter expert for the team.

Key Responsibilities

• Receive and validate contract and catalogue requests submitted by country Procurement teams via the shared inbox and tracker
• Create and configure contracts and catalogues in SAP Ariba in line with global templates and LUCA programme standards
• Perform data validation checks on all incoming requests identifying missing fields inconsistencies or non-compliant data before processing
• Manage the contract and catalogue request tracker on a daily basis updating status flagging blockers and communicating with country teams
• Act as peer reviewer for Specialist-level work ensuring quality and first-time-right accuracy
• Serve as Ariba subject matter expert advising the Team Lead and country teams on configuration options limitations and best practices
• Liaise directly with country stakeholders to resolve data queries and obtain approvals

Continuous Improvement:

• Identify recurring data errors or process gaps and propose structural fixes (e.g. request form improvements quality gate checklists)
• Support the development and maintenance of process documentation and standard operating procedures
• Contribute to post-peak capacity planning and potential redeployment planning from Q1 2027

Skills & Competencies:

• Expert-level knowledge of SAP Ariba specifically contract module catalogue management and Guided Buying configuration
• High attention to detail and strong data accuracy discipline first-time-right mindset is essential
• Ability to manage multiple requests in parallel prioritise effectively and meet SLA targets
• Clear and professional communication in English with experience working with cross-cultural stakeholders
• Structured working style able to set up trackers templates and SOPs from scratch
• Proactive problem-solver flags issues early rather than waiting for escalation
• Ability to train and support junior team members

Qualifications :

• Bachelors degree in Business Supply Chain Procurement IT or a related field
• 5 years of experience in procurement operations or indirect procurement with a strong focus on SAP Ariba
• Hands-on experience with SAP Ariba contract management and/or catalogue configuration mandatory
• Experience with SAP S/4HANA or SAP MM is a plus
• Experience in a shared services GCC or multi-country environment is preferred
• Fluency in English is required

Remote Work :

No

Employment Type :

Full-time