Spare Parts Package Coordinator

JobTitle-SparePartsPackageCoordinator

JobDescription

Yourdepartment

TheGlobalSparePartsDepartmentispartoftheBusinessUnitSupply.TheGlobalSparePartsteamis end-to-end responsible forthe spare partsactivitiesfor Vanderlandes CustomerCenters (CCs)and theircustomers.Global Spare Partsdepartment iscreatinga Center of Competence in ourGlobal Capability Center at Pune India. Global Spare Partsisorganized in three departments.

GlobalSpareParts

• SparePartsMarketingmanagesthesparepartsproductportfoliotoimprovethepartsvalue propositiontotheVanderlandeCCsandCustomers.TheactivitiesincludeProductLifeCycle managementwithastrongfocusondigitalizationandB2Be-commerce.Theteammanagesthe globalpricingproductcontentand builds a strongrelation within- and externalstakeholders.

• GlobalSupportsupportstheglobalcustomerbasewithsparepartsofferingsthroughoutthelife-timeofthematerialhandlingassets.Thisincludesthedevelopmentofinitialspareparts packages andday to daytechnical andcommercialspare partssupport. The departmentadvises customers tooptimizetheon-site stock availability.

• SparePartsLogisticsmanagesthecentralpartswarehouseandisresponsibleforallin-andoutbound warehouse activities. They manage stock-levels lead-timesand on-time shipmentanddeliveryofpartsfromsuppliersanddeliveriestotheglobalVanderlandecustomerbase

Yourposition

Youwillbethefirstpointofcontactforthecustomerssparepartsrelatedquestionsandrequests.You willownthe orderingprocess and willkeep thecustomer upto datewiththe delivery information.

Wherenecessaryyouwillalsocheckthetechnicaldocumentation(BillofMaterial)inordertofindout what parts are needed for the customer.

TasksAndResponsibilities

• Manage customer-specific spare parts package activities from project initiation through completion.

• Collectvalidate andmaintainsupplier sparepartsdata ensuring completeness accuracy and consistency.

• Identifyportfolio gaps create missing material master records prepare BIT files andmaintaininstalled base information.

• Develop andmaintainBills of Material (BOMs) sparepartspackage structures and related master data.

• Prepare preliminary budgets and customer quotations using SPARQ FileMaker (CAP) SCCT and manual quotation processes.

• ProcessSQ quotations spare parts orders SD/OD orders and associated project documentation.

• Plan andmonitorspare parts deliveries ensuringtimelyexecution and follow-up within JDE.

• Partner with Project Managers to align spare parts deliverables with project schedules and implementation milestones.

• Prioritize project activitiesmonitorprogress and ensure on-time completion of assigned deliverables.

• Serve as the primary liaison for regional Spare Parts Coordinators promoting effective collaboration and knowledge sharing.

• Standardize global spare parts processes templates and governance while supporting continuous improvement initiatives.

• Drive operational excellence through process optimization automation andbest-practiceimplementation.

• Collaborate with Service Sales Supply Chain and Project teams to deliver customer-focused lifecycle support solutions.

• Perform installed-base and bottleneck analyses toidentifyoperational risks and recommendoptimizedspare parts strategies.

• Develop customer-specific stocking concepts and lifecycle service recommendations to improve equipment availability and reliability.

• Support strategic initiatives that enhance lifecycle services increase spare parts revenue improve customer retention and strengthen long-term customer value.

• Build strong relationships with internal stakeholders suppliers and global teams to ensure seamless communication and execution.

• Uphold Toyota Automated Logistics values bydemonstratingcustomer focus collaboration accountability quality and continuous improvement.

Requirements

• AtleastabachelorsdegreepreferablyBusinessAdministrationorasimilar

• Relevant5-7yearsexperienceinaB2Btechno-commercialenvironment.

• Experience inSparePartsOrderManagement.

• KnowledgeofMaterialPlanningandInventoryManagement

• Musthavegeneraltechnicalknowledgeofspareparts&abletoreadtechnicaldatasheetsanddrawings

• Goodnegotiation skillstodeveloplocalbuying

• StrongadministrationalskillswithknowledgeofMicrosoftOffice(specificallyMSExcel)

• ExperiencewithERP

• GoodcommandoftheEnglishlanguage(SpeakingandWriting)

• Experience inhandlingmultiple tasksina high-energyoffice

• Proactiveandcustomerservice-minded

• Strong workethicandinitiativewhowouldlike togrow anddevelopwithinthe organization

• Takesfullownershipandresponsibilitiesoftheirassignments

• BelieveinSelf-alignmentwithallstakeholders

Diversity & inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race religion color national origin gender sexual orientation age marital status or disability status.