Solution & Technical Architect – ADM Services

At Staffworxs we dont just connect talent we power transformation. Headquartered in Frisco TX with teams in Bengaluru and Hyderabad we combine global reach with deep expertise. Our Digital & Data Analytics practice drives growth and innovation for some of the worlds top Client brands who continue to retain us as their trusted partner. If youre ready to make an impact youre in the right place.

JOB DETAILS:

Job Title: Solution & Technical Architect ADM Services
Location: On Site Bangalore India (Banaswadi)

Duration: Full-time
Pay Rate: Open DOE

JOB DESCRIPTION:

Role Summary

Experience: 20 years in IT services (ADM delivery & solution architecture)
Reporting To: Vice President ADM
Role Type: Full-time Senior Individual Contributor with strong influence and leadership

ITC Infotech is seeking an accomplished Solution & Technical Architect ADM Services to lead end-to-end solution design and technical architecture for large complex Application Development & Maintenance (ADM) engagements. The role spans application development AMS/L2L3 support modernization cloud migration DevOps and SRE across global enterprise clients.

You will collaborate closely with delivery leaders client partners pre-sales and enterprise architects to shape winning scalable and cost-effective solutionsowning the technical narrative across discovery solutioning estimation pricing inputs proposals orals and due diligence. Post-award you will provide architecture oversight and governance to ensure quality consistency and reuse through standards patterns and accelerators.

This is a senior high-impact role requiring deep ADM expertise strong onsiteoffshore global delivery acumen and the ability to engage credibly with CXO/CTO stakeholders to drive modernization with measurable business outcomes (TCO/ROI risk reduction speed-to-market).

Key Responsibilities

A) Solution & Architecture Ownership

• Lead end-to-end solution design for ADM pursuits (Dev AMS modernization migration): scope definition estimation delivery model (onsiteoffshore/hybrid) SLAs/OLAs operating model risks/assumptions and dependencies.

• Define reference architectures patterns and blueprints across stacks (Java/.NET modern front-end API-led event-driven integration/iPaaS cloud-native/container platforms).

• Drive standardization and reusabilitysolution components accelerators templates estimation models governance playbooks IaC baselines test automation suites and golden CI/CD pipelines.

• Create transition & steady-state plans governance models service catalogs knowledge transition and BCP/DR strategies.

• Collaborate with pricing/finance on costing models and commercials (T&M FP managed services outcome-based) incorporating productivity levers and risk buffers.

B) Pre-Sales & Deal Support

• Partner with sales/account teams to shape RFP/RFI responses proposals win-themes and orals presentations; lead technical due diligence and solution defense.

• Present solutions roadmaps and transformation journeys to CXO/enterprise architecture forums; articulate TCO/ROI and risk mitigation clearly.

• Analyze client landscapes and pain points to craft differentiated ADM propositions (e.g. legacy rationalization replatform/refactor containerization strangler pattern platform engineering).

• Define operational constructsSLA/SLO design capacity/shift models (including 24x7 where needed) environment strategy tooling and reporting.

C) Delivery Governance & Quality

• Provide architecture oversight for strategic engagements; ensure adherence to standards design fidelity and operational viability.

• Review and guide NFRsperformance/scalability resilience security observability recoverability; ensure cost-aware (FinOps) architecture decisions.

• Institutionalize SRE practicesSLO/SLI definitions error budgets runbooks AIOps/auto-remediation patterns incident/problem management integrations.

• Ensure alignment with contracted SLAs/KPIs proactively identifying optimization opportunities and continuous improvement levers.

D) Technology Leadership & Innovation

• Stay current on cloud (Azure/AWS/GCP) microservices event-driven architectures APIs DevOps SRE low-code/no-code and ADM modernization trends and toolchains.

• Define modernization roadmaps (legacy to cloud-native; monolith to microservices; rehost/replatform/refactor/re-architect; API-first data & integration modernization).

• Identify and drive accelerators and automation (code quality gates test automation IaC blueprint generators reference pipelines observability baselines) to uplift productivity and quality.

• Champion security-by-design compliance alignment and performance engineering throughout the lifecycle.

E) Stakeholder & Client Management

• Work with client architects CTO orgs and business stakeholders to align solutions with enterprise standards security compliance and strategic roadmaps.

• Act as a trusted advisor on ADM strategy technology choices and architecture trade-offsbalancing value time-to-market and risk.

• Navigate multi-vendor ecosystems and complex governance; influence consensus manage interdependencies and ensure smooth transitions.

F) Practice & People Development

• Mentor architects tech leads and senior engineers on architecture methods patterns and best practices.

• Contribute to ADM practice assetsmethodologies estimation models delivery playbooks governance templates and reusable toolkits.

• Publish thought leadership (PoVs whitepapers) and build internal capability through communities of practice and enablement programs.

Required Skills & Experience

1) Technical & Architectural Skills

• Strong foundation in application architecture across one or more stacks:

• Backend: Java/Spring /.NET Core

• Frontend: Angular/React/Vue

• Integration & Messaging: REST/GraphQL Kafka/Event Hubs iPaaS/ESB (e.g. MuleSoft Azure Integration Services)

• API Management: Azure API Management Apigee Kong (or similar)

• Hands-on understanding of cloud platforms (Azure/AWS/GCP) cloud-native design (containers Kubernetes/OpenShift) and IaC (Terraform/Bicep/ARM/CloudFormation).

• Experience with CI/CD & DevOps (Azure DevOps GitHub Actions Jenkins) artifact & release strategies quality gates (SAST/DAST dependency scanning).

• Strong grounding in observability/SRE (SLIs/SLOs tracing/metrics/logs alerting runbooks) with APM/log stacks (Prometheus/Grafana ELK/EFK Dynatrace/AppDynamics/New Relic).

• Exposure to application security (OWASP secrets management IAM) performance engineering and resilience patterns (circuit breaker bulkhead retry/backoff chaos testing).

2) ADM & Delivery Expertise

• Deep knowledge of the end-to-end ADM lifecycle (requirements design build test deploy operate/support L2L3 CSI).

• Proven experience designing managed services models: AMS ticket-based support enhancement/backlog factories and continuous delivery models.

• Comfort with estimation methods (story points function/use-case points parametric) costing productivity baselines and automation levers.

• Strong understanding of ITIL v4 change/release management service transition service catalogs and SLA/SLO design.

• Practical expertise in global delivery models (onsiteoffshore) pyramid/mix optimization and shift planning for 24x7 operations where applicable.

3) Solutioning & Pre-Sales Skills

• Demonstrated success in large deal solutioning (multi-million multi-year) and leading RFP/RFI responses orals and due diligence.

• Ability to craft compelling narratives and roadmaps; clearly articulate business value TCO/ROI risk mitigation and transformation benefits.

• Experience defining transition plans governance models risk registers and commercial options with pricing/finance collaboration.

• Strong workshop facilitation for discovery problem framing and executive presentations.

4) Leadership & Behavioral Skills

• Excellent stakeholder management influencing and negotiation skills across client internal and partner ecosystems.

• Comfortable operating in a matrix organization with global cross-functional teams and multiple service lines.

• Executive presence and crisp communication (written & verbal) to engage C-level and deep technical audiences.

• Outcome-oriented self-starter with willingness to be hands-on to de-risk complex solution areas.

Qualifications

• Bachelors degree in Engineering/Technology or equivalent; Masters degree preferred.

• Architecture certification(s) (e.g. TOGAF) preferred.

• Cloud Architect certifications (Azure/AWS/GCP) strongly preferred.

• Additional credentials such as ITIL v4 SAFe/Agile DevOps SRE are advantageous.

Nice-to-Have / Preferred Background

• Industry exposure in Manufacturing Client Retail or BFSI (one or more).

• Prior experience in a global IT services or consulting organization with multi-country delivery.

• Exposure to GenAI/AI-assisted development and productivity tools (e.g. intelligent code generation test automation knowledge mining AIOps copilots).

• Familiarity with FinOps and cost optimization for cloud-hosted application estates.

Work Location Model & Travel

• Base Location: Bangalore India .

• Work Model: Hybrid; ability to work from client locations during key workshops transitions or governance milestones.

• Travel: Occasional domestic/international travel for discovery solutioning transitions and governance meetings.

Optional Add-ons (on request)

• KPIs for the role: technical win-rate solution margin adherence delivery variance to solution SLA/SLO attainment reuse/accelerator adoption modernization outcomes (TCO/defect/MTTR improvements).

• Industry-tailored variants: Manufacturing/Client Retail BFSI.

• Cloud-first variant: Azure- or AWS-centric JD with platform-specific detail.

Staffworxs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees regardless of race color religion gender sexual orientation national origin age disability or veteran status.