Software Engineer (Developer Infrastructure IT Lead)

• Maintain and operate internal engineering tools including Jira Confluence GitLab SonarQube Jenkins Testlink.
• Administer users projects permissions workflows repositories and configurations across owned platforms.
• Maintain and improve build (VMS written in Perl with Oracle DB usage) and auto test infrastructure(JATF).
• Maintain OpenStack environment: configuration upgrade hardware resource allocation optimization and troubleshooting.
• Provision and manage VMware-based test environments including reusable VM templates.
• Install Oracle.
• Maintain Oracle as DBA - manage and clean tablespaces tune performance manage security.
• Support and optimize security scanning workflows (FOSS and Checkmarx) including CI/CD core network services such as NIS NFS routing tables.
• Configure Apache NGINX and SSL certificates.
• Perform deep troubleshooting of infrastructure application and network issues in collaboration with IT/Network teams.

Must have:

• Experience Required: 3-6 years
• Strong Linux administration experience (RHEL preferred): services patching backups performance troubleshooting.
• Knowledge of Oracle on DBA level.
• Hands-on experience operating self-hosted engineering tools and their underlying stacks:
• Jira Server: MySQL Apache Web Server
• Confluence Server: MySQL Apache Tomcat
• GitLab Server: NGINX (and GitLab services)
• SonarQube Server: SonarQube plugins Oracle
• Testlink: PHP Apache MySQL
• Experience with OpenStack operations: configuration upgrades optimization quotas/projects/users resource allocation.
• Experience with VMware provisioning and lifecycle management for test environments; ability to maintain VM templates.
• Good networking fundamentals and troubleshooting: IP addressing subnetting/masking routing basics DNS concepts.
• Experience maintaining Apache and NGINX configurations including TLS/SSL certificate deployment.
• Strong incident troubleshooting and RCA skills across application OS network layers; ability to document and operationalize fixes.

Advantage:

• Build infrastructure stack exposure: Apache WS Tomcat WS Perl Bash scripting.
• CI/CD and automation: Jenkins Groovy Bash/Python scripting; workflow improvements and scheduling.
• Security enablement experience: FOSS compliance scanning and Checkmarx process automation.
• Experience leveraging AI tools for operational efficiency workflow optimization troubleshooting support and knowledge base creation with awareness of security and data handling considerations.
• NIS and NFS architecture knowledge with practical maintenance experience.
• Experience creating golden/base VM images and hardening OS templates.
• Observability: monitoring/logging/alerting practices for internal platforms.
• Ability to ramp-up quickly via internal knowledge transfer (KT) and convert KT into runbooks and SOPs

Team Introduction:
There are 3 products running on premises in Mobile operators data centers and in the cloud with tens of installations all over the world:
Product 1: Handling mobile calls forwarding or rejecting charging them.
Product 2: Handling mobile data sessions doing protocol conversion session correlation hiding network topology.
Product 3: Sending notifications to subscribers via SMS email push and other protocol based on incoming requests remote servers availability.
All these products are designed for network intensive communication are based on event driven application server and handle tens of thousands of operations per second.

Amdocs helps the worlds leading communications and media companies deliver exceptional customer experiences through reliable efficient and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business IT and network domains delivering measurable outcomes in customer experience network performance cloud modernization and revenue growth. With our talented people and more than forty years of experience running mission-critical systems around the globe Amdocs runs billions of transactions daily. Our technology is relied on every day connecting people worldwide and advancing a more inclusive connected world. Together we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information visit

At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.

• Work on mission-critical internal platforms.
• Exposure to a broad and challenging infrastructure stack.
• Opportunities for automation ownership and growth.
• Close collaboration with development QA security and IT teams.