Snowflake Service Lead
Job Summary
Were Hiring Snowflake Service Lead
We are looking for an experienced Snowflake Service Lead to lead our Data Platform Support team. The ideal candidate should have a strong background in Snowflake Data Engineering along with experience in production support incident management and service delivery. This role requires a hands-on technical leader who can resolve complex issues manage SLAs mentor a team of engineers and ensure high-quality support for enterprise data platforms.
Required Skills:
610 years of experience in Data Engineering and Production Support. Strong hands-on experience with Snowflake. Experience with at least one of dbt Airbyte Airflow or Terraform. Good understanding of Dimensional Modelling (Kimball Facts & Dimensions). Experience in Production Support Managed Services or Service Desk environments. Strong knowledge of Incident Management Ticket Prioritization SLAs and Escalation Handling. Experience using Jira/Jira Service Management (JSM) or similar ticketing tools. Excellent communication stakeholder management and leadership skills. Experience managing or mentoring a team of engineers.