Shopify Site Content Manager
Job Summary
The Shopify Site Content Manager is the hands-on operator of the MVMT Shopify storefront. Working in close partnership with the US Product & Site Merchant this role turns approved commercial product promotional and creative direction into accurate live-site experiences. The role owns execution quality structured QA documentation and early escalation of issues; it does not independently set the business plan product strategy promotional architecture or media strategy.
- Build publish and maintain Shopify home page content landing pages collection/category pages product detail pages promotional modules global banners mini-cart messaging footer content CTA indicators and other customer-facing components.
- Manage Shopify navigation menus filters search merchandising inputs redirects URLs meta fields and collection structures to support discoverability and a clean customer journey.
- Maintain content quality across desktop and mobile including copy imagery video product attributes badges links sizing information care information and other product education.
- Coordinate with Creative and UI/UX partners on asset requirements page layouts creative briefs and implementation details; flag missing incorrect or outdated assets quickly.
- Support accessibility SEO site speed and content governance best practices including descriptive alt text logical heading structure accurate metadata and removal of broken or obsolete links.
- Create and configure new products and variants in Shopify using approved commercialization documents product files and inventory data; ensure all product data is complete and accurate.
- Enrich PDPs with product descriptions specifications attributes imagery videos comparison points product stories family/occasion/functionality content and applicable A or enhanced content.
- Merchandise new products and collections according to approved launch plans inventory availability product priorities and customer experience requirements.
- Build and maintain launch pages and supporting content for new products campaigns and key commercial moments.
- Conduct structured pre-launch launch-day and post-launch QA across products content links pricing display promotions inventory status mobile/desktop experiences and major browsers.
- Translate approved promotional plans into Shopify discounts campaigns messaging banners collection rules and on-site experiences.
- Validate discount codes automatic discounts eligibility exclusions stacking rules pricing start/end times and customer-facing terms before launch.
- Test the complete customer journeyfrom landing page through cart and checkoutand perform launch-day verification at scheduled launch and end times.
- Maintain promotion Terms & Conditions and communicate final site implementation details open issues and changes to the relevant teams.
- Support A/B tests and other conversion-rate optimization initiatives by implementing test variants documenting test details and reporting execution issues or observations.
- Maintain clear communication with the US Product & Site Merchant India-based Media lead and relevant corporate partners in Creative IT Product Customer Service Operations and other centers of excellence regarding launches promotions assets defects and dependencies.
- Review campaign briefs and channel communications for site-message alignment; flag discrepancies in product pricing promotion timing or terms.
- Coordinate break/fix requests and development needs with Product Management or Technology documenting the issue business impact priority and resolution status.
- Respond to extended customer or internal inquiries involving site content product information promotions or customer experience and coordinate solutions with the appropriate team.
- Maintain a recurring site audit covering PDPs PLPs/collections landing pages navigation links metadata creative assets promotions and merchandising rules.
- Track content requests launch checklists defects approvals and completed work in a transparent workflow that can be followed by US-based stakeholders.
- Monitor site issues and escalate material customer-impacting problems promptly with screenshots reproduction steps and recommended next actions.
- Use Shopify analytics and available reporting to identify content defects low-performing pages search gaps and opportunities for improvement.
- Help build and maintain templates SOPs workflow documents creative handoff processes launch checklists and shared files for the extended support team.
- Support the audit and transition of existing PLPs/collections enhanced content meta fields URLs redirects navigation and legacy site content into Shopify.
- Document Shopify configuration recurring tasks known limitations and recommended operating procedures so the team can execute consistently.
- Support the US Product & Site Merchant in coordinating selected third-party partners and corporate centers of excellence. Bring complete requirements track action items and confirm that agreed changes are implemented and tested; do not assume dedicated support capacity or wait for others to manage execution.
- Prepare updates track action items provide requested site information and help confirm that agreed partner changes are implemented and tested.
- 4 years of experience in e-commerce site content Shopify administration digital merchandising operations or a related role.
- Hands-on Shopify experience including products/variants collections navigation content sections discounts metafields redirects and theme-based content management.
- Strong attention to detail and demonstrated ability to QA complex customer-facing experiences.
- Clear written and verbal English communication strong organization and comfort collaborating with US-based teams.
- Ability to manage multiple deadlines and make sound execution decisions with incomplete information.
- Highly organized proactive and comfortable working across timezones.
- Working knowledge of HTML/CSS SEO fundamentals analytics CRO testing and image/asses specifications is a plus.
- Experience with consumer products watches fashion accessories beauty or another brand-led category is a plus.
Movado Group Inc. is an equal opportunity employer. It prohibits discrimination based on age color disability marital or parental status national origin race religion sex sexual orientation gender identity veteran status or any other legally protected status in accordance with applicable federal state and local laws.
Required Experience:
Manager
About Company
A website of Movado Group, Inc. for investors and stockholders. Movado Group Inc. designs, manufactures, and markets Concord, Ebel, ESQ, CoachWatch, Tommy Hilfiger watches, and Movado watches and personal accessories. The site provides current financial and performance data and corpor ... View more