Shared Service Analyst

ABOUT TIDE

At Tide we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market and now supports over 2 million members globally across the UK India Germany and France.

Using advanced technology all solutions are designed with SMEs in mind. With quick onboarding low fees and innovative features we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.

Tide facts:

• Tide is available for UK Indian German and French SMEs
• Over 2 million members: 900000 UK andin India and growing rapidly
• Over $300 million raised in funding
• Over 2800 Tideans globally
• Recognised with Great Place to Work certification three years in a row and among Indias Top 50 Best Workplaces in Banking Financial Services and Insurance in 2026
• We have offices in Central London with a member support and technology centre in Sofia Bulgaria technology centres in Serbia Romania Lithuania and Hyderabad and offices in Gurugram New Delhi Berlin Paris and Luxembourg

ABOUT THE TEAM:

Our Finance Operations team is the collaborative engine that keeps Tides global financial processes running efficiently and accurately. We are a fast-paced highly motivated group dedicated to maintaining the financial integrity of our day-to-day operations across multiple geographical locations. By joining us you will be part of an environment where your ideas for operational enhancements are actively encouraged and your work directly supports Tides rapid global scaling.

ABOUT THE ROLE:

We are seeking a Shared Service Analyst to join our finance team. This is a hands-on end-to-end role spanning both accounts payable (AP) and accounts receivable (AR) across multiple group entities and currencies. Youll own core AP processing while also managing a meaningful AR workload billing collections and receipt allocation - making this an ideal role for someone who wants exposure across the full transactional finance cycle in a fast-scaling global business.

The ideal candidate has solid experience in a busy AP function brings demonstrable AR experience and is excited to help build and improve processes as we globalize.

As the Shared Service Analyst youll be performing:

Accounts Payable (core)

• Processing supplier invoices for various companies in our group ensuring accurate coding correct tax treatment and identifying errors.
• Matching invoices to purchase orders and resolving discrepancies before payment.
• Processing employee expense reports ensuring compliance with internal policies and reviewing supporting documentation.
• Resolving problems with vendors and reconciling vendor statements to our ledger.

Accounts Receivable (core)

• Raising and issuing customer invoices allocating receipts and monitoring aged debt.
• Following up on outstanding balances supporting collections and resolving customer billing queries promptly and professionally.
• Reconciling customer accounts and investigating unallocated or misapplied receipts.

Banking reporting & continuous improvement

• Processing bank transactions in various currencies ensuring accurate allocation of payments and receipts and performing bank reconciliations.
• Preparing AP/AR ageing cash and other reports on a regular and ad hoc basis.
• Maintaining the finance inboxes for different companies ensuring all communications are processed properly and stakeholders are kept informed in a friendly and effective manner.
• Identifying opportunities for enhancements in AP and AR processes contributing to the organizations continuous improvement efforts and operational efficiencies.
• Supporting the team with ad hoc tasks and requests from the line manager.

WHAT WE ARE LOOKING FOR:

Essentials

• Bachelors degree in Accounting Finance or a related field (preferred).
• Minimum 2-3 years experience in accounts payable with demonstrable hands-on accounts receivable experience (billing collections receipt allocation and account reconciliation).
• Proficiency in accounting software (e.g. Xero SAP oracle) and strong Microsoft Excel skills.
• Working knowledge of month-end and year-end close activities.
• Strong analytical and problem-solving capabilities with meticulous attention to detail and accuracy.
• Exceptional organizational and time-management skills with the ability to prioritize effectively in a fast-paced environment.
• Excellent verbal and written communication skills capable of interacting professionally with internal teams and external stakeholders.

Strongly preferred

• Experience in an India-based AP / finance operations function including working knowledge of GST and validation of tax invoices
• Hands-on purchase order (PO) processing including 2-way and 3-way matching
• Adaptable and process-oriented comfortable working in evolving environments where systems and automation are still maturing
• Exposure to multi-entity multi-currency operations

WHAT YOULL GET IN RETURN:

• Competitive Compensation - competitive salary and share options
• Time Off Generous annual leave on top of bank holidays.
• Parental Leave Paid maternity paternity and adoption leave to support your family journey.
• Sabbatical Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover Comprehensive accidental and life insurance protection.
• Mental Wellbeing Access to therapy sessions courses meditations and workshops.
• Volunteering & Development Days Paid days annually for volunteering or personal growth.
• Learning & Development Annual budget for books courses coaching and more.
• WOO (Work Outside the Office) Work from abroad for up to 90 days annually.
• Home Office Setup Contribution towards setting up your home office
• Laptop Ownership Keep your old laptop and get a new one when its time for a replacement.
• Snacks & Meals Office perks with snacks coffee tea and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives.

We are One Team and foster a transparent and inclusive environment where everyones voice is heard.

At Tide we thrive on diversity embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability. Our inclusive culture is key to our success helping us build products that meet our members diverse needs. We are One Team committed to transparency and ensuring everyones voice is heard.

• Tide doesnotcharge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on ourCareers Pageand applications should be submitted through this channel.
• Communication from Tide will only come from an official@tide.coemail address.
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