ServiceNowIRMTPRMBCMDeveloper

ServiceNow SIR Developer

As Part of CEP Incident Management Enhancements project we need to enhance the ServiceNow SIR Module as a key deliverable of the runbook modernisation workstream.

Roles and responsibilities

The primary responsibilities will include ServiceNow SIR Configuration and Optimisation; Incident Runbook Development and Maintenance; Knowledge Transfer and Operational Enablement.

Preferred candidates should have proven experience implementing and supporting the ServiceNow Security Incident Response platform in a regulated financial services environment. Excellent understanding of cyber incident response operating models and associated frameworks such as NIST.

Strong capability in runbook design automation and tooling integration. Strong process development abilities in line with recognized process modelling frameworks such as BPMN. Familiarity with governance risk and regulatory expectations for cyber incidents

Required Skills:

ServiceNow