ServiceNow Solution Architect – SecOps

Greetings from Maneva!

Job Description

ServiceNow Solution Architect - SecOps

Location: PAN India

Experience: 6 - 15 Years

Notice Period: Immediate to 30 Days

Requirements:

• Hands-on ServiceNow engineering experience including configuration scripting workflows Flow Designer business rules client scripts UI policies scheduled jobs and platform utilities.
• Experience supporting an in-progress ServiceNow implementation including inherited configuration active development backlog delivery defect remediation and release preparation.
• Knowledge of ServiceNow instance administration environment management application deployment update sets application repository cloning upgrades and release controls.
• Experience building and supporting integrations using REST/SOAP APIs IntegrationHub import sets transform maps MID Server connectors web services and enterprise integration patterns.
• Experience integrating ServiceNow with external managed security operations providers SOC platforms ticketing interfaces case management systems event sources alert feeds vulnerability data sources or security service portals.
• Understanding of provider integration patterns including event ingestion case or ticket synchronisation status updates enrichment handoff remediation tracking evidence exchange SLA visibility and workflow closure.
• Understanding of cloud and hybrid infrastructure concepts including networking identity monitoring security access control data movement and operational support processes.
• Ability to troubleshoot configuration integration data access workflow external provider interface performance and environment issues in a structured and pragmatic way.
• Experience supporting technical testing defect triage remediation deployment readiness release activities and transition to support.
• Good understanding of ITIL ITSM processes security operations handoff processes service management tooling and operational support models.
• Strong collaboration skills with architects developers testers cloud engineers integration teams security stakeholders external providers operations and business stakeholders.
• Ability to produce clear technical documentation runbooks configuration notes deployment records integration documentation external provider specifications and handover materials.

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