ServiceNow Solution Architect (GRC, SecOps)

Role :ServiceNow Solution Architect (GRC SecOps)

Company Name : WillWare Technologies

Work Model : Onsite / Fulltime

Work Location: Bangalore Hyderabad Pune Noida Gurgaon Mumbai Kolkata

Experience : 8 Years

Job Description :

As a ServiceNow Architect you will play a key role in designing and guiding the implementation of complex ServiceNow solutions across multiple platforms and modules. You will leverage your deep knowledge of ServiceNow capabilities and best practices to architect robust solutions that drive business value improve operational efficiency and ensure alignment with client needs.

Must Have skills- GRC SecOps Modules

Key Responsibilities:

• Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions including - GRCSecOps modules and other ServiceNow applications.
• Strategic Planning: Collaborate with business stakeholders project managers and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
• Customization & Configuration: Oversee the customization and configuration of ServiceNow modules ensuring best practices and scalability.
• Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP Active Directory SAP and custom APIs) ensuring seamless data flow and system interoperability.
• Leadership & Mentorship: Provide technical leadership and guidance to development teams ensuring the adoption of best practices and consistent high-quality coding standards.
• Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance usability and cost-efficiency including reviewing data models integrations and workflows.
• Governance & Security: Establish governance processes to ensure the integrity security and compliance of ServiceNow environments including the proper management of data access control and system configurations.
• Client Engagement: Act as a subject matter expert providing advice and recommendations to clients on ServiceNow architecture process automation and platform capabilities.
• Documentation: Produce comprehensive solution documentation including architecture diagrams workflows and implementation guides.
• Upgrades & Enhancements: Lead efforts for system upgrades patching and platform enhancements ensuring minimal impact on operations and aligning with new ServiceNow releases and features.

• Experience in implementing and supporting SecOps and GRC projects
• Serve as primary technical point-of-contact for projects focused on cybersecurity capabilities within ServiceNow (IRM/GRC SIR VR)
• Define technical solutions for architecture and design that are aligned with the clients business problems and ServiceNow implementation best practices
• Understanding of common cybersecurity concepts such as vulnerability management risk management cyber security frameworks (NIST COBIT) attack vectors threat intelligence
• Maintain expert knowledge of the ServiceNow platform and products focused on IRM/GRC & SecOps
• Proven consulting experience as a key technical resource leading the development and delivery of Security & Risk/GRC solutions in client environments
• Experience with key technologies relevant to ServiceNow integration solutions including SSO SAML SSL Web Services LDAP JDBC ODBC REST SCP FTPS
• Experience with scripting in the ServiceNow platform using Javascript
• Ability to listen interpret strategize and consult on complex business processes and technical concepts
• Excellent interpersonal skills customer-centric attitude and situational awareness
• Outstanding verbal written and presentation skills
• Experience with scripting business rules UI policies and other ServiceNow customization features.
• Experience with ServiceNow integrations with third-party systems.
• Experience with ITIL principles and best practices.

Qualifications: (Please list all required qualifications) Bachelors or Masters Degree ServiceNow competencies CTAs/ ServiceNow Certified Candidates Preferred ServiceNow CIS certification in Risk & Compliance 5 years of experience in implementing ServiceNow GRC SecOps modules with a focus on stakeholder management.

(Rationalizes basic requirements for candidates to apply. Helps w/rationalization when detailed.

Required Qualifications:

• Experience: 8-10 years of hands-on experience designing and implementing ServiceNow solutions with at least 3 years in a lead or architect role
• Technical Skills:
• Expertise in ServiceNow architecture design and configuration including GRS SecOps Modules
• In-depth knowledge of ServiceNow platform capabilities modules and best practices
• Proven ability to design and implement scalable ServiceNow solutions including ITSM ITOM CMDB and emerging modules with deep knowledge of the Common Services Data Model (CSDM) for platform alignment
• Extensive experience with ServiceNow integrations using REST SOAP OAuth2 JWT and MID Server ensuring seamless interoperability with external systems like AWS Azure Salesforce or other enterprise platforms. Proficiency in ServiceNow scripting (JavaScript Glide API Business Rules etc.)
• Expertise in designing solutions to maintain platform integrity optimize CMDB structure and enforce best practices in performance scalability and usability
• In-depth knowledge of ServiceNow update sets version control deployment processes and platform governance frameworks to ensure optimal performance and compliance
• Familiarity with advanced ServiceNow features such as Flow Designer Virtual Agent and Predictive Intelligence

• Preferred Qualifications:
  

• Experience GRC SecOps modules
• Familiarity with cloud technologies (AWS Azure etc.) and their integration with ServiceNow
• Experience with DevOps and CI/CD pipelines for ServiceNow deployments
• Knowledge of automation tools and frameworks to drive operational efficiencies

Required Skills:

ServiceNowGRCSecOps