ServiceNow ITOM Integration + AIOps Developer

Job Title: ServiceNow ITOM Integration & AIOps Developer

Company Name : WillWare Technologies
Experience: 4 Years (Minimum 3 Years of ServiceNow ITOM Integration Experience Required)

Work Model : Onsite / Fulltime

Work Location : Bangalore Hyderabad Chennai Pune Noida (PAN India)

Job description :

We are seeking an experienced ServiceNow ITOM Integration & AIOps Developer with a minimum of 4 years of overall ServiceNow experience and 3 years of hands-on experience in ITOM integrations. The ideal candidate should have strong expertise in integrating ServiceNow with enterprise monitoring and infrastructure tools implementing Discovery Event Management CMDB and AIOps solutions.

• 4 years of experience in ServiceNow development and administration.
• Minimum 3 years of hands-on experience in ServiceNow ITOM integrations.
• Strong experience with ServiceNow ITOM modules:
  • Discovery
  • Service Mapping
  • Event Management
  • CMDB
• Hands-on experience with ServiceNow AIOps.

• Design develop and maintain ServiceNow ITOM integrations with enterprise monitoring and cloud platforms.
• Configure and support Discovery Service Mapping Event Management and CMDB.
• Implement and enhance AIOps capabilities for intelligent event correlation and incident reduction.
• Develop REST/SOAP integrations using MID Server and IntegrationHub.
• Configure event connectors and automate alert ingestion from monitoring tools.
• Maintain CMDB data quality and improve service visibility.
• Collaborate with infrastructure cloud and operations teams to implement monitoring solutions.

Required Skills:

ServiceNowITOMIntegrationAIOps