Enter a job title or keyword
ServiceNow ITAM HAMSAM Lead
Job Location:
Monthly Salary:
Posted:
8 September 2026 (18 hours ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
APN Consulting Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow Fullstack Cloud & Data and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Job Description:
We are looking for an experienced ServiceNow ITAM professional to lead the support and enhancement of the clients Hardware Asset Management (HAM) and Software Asset Management (SAM) modules. The resource should be capable of handling support operations enhancements stakeholder coordination and platform improvements in a client-facing environment. Based on common ServiceNow ITAM support and architect expectations this type of role typically combines ITAM process knowledge with hands-on platform skills such as workflow automation form/catalog configuration reporting and integration responsibilities:
We are committed to fostering a diverse inclusive and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders races ethnicities abilities and experiences to join our team and help us build a culture of belonging.
ServiceNow ITAM HAM/SAM Lead
Contract
Pan India (Hybrid)
Contract
Pan India (Hybrid)
Job Description:
We are looking for an experienced ServiceNow ITAM professional to lead the support and enhancement of the clients Hardware Asset Management (HAM) and Software Asset Management (SAM) modules. The resource should be capable of handling support operations enhancements stakeholder coordination and platform improvements in a client-facing environment. Based on common ServiceNow ITAM support and architect expectations this type of role typically combines ITAM process knowledge with hands-on platform skills such as workflow automation form/catalog configuration reporting and integration responsibilities:
- Lead support activities for ServiceNow ITAM modules primarily HAM and SAM.
- Hands-on with asset lifecycle management and reconciliation.
- Good Understanding of IT assets contracts and licensing model.
- Monitor data quality across asset records related CMDB data and process transactions.
- Handle incidents service requests defects and enhancements within agreed timelines.
- Work on catalog item creation record producers and request workflow configuration for ITAM-related processes.
- Design and maintain forms UI policies client scripts Business Rule and related configurations based on business requirements.
- Develop and maintain Flow Designer flows approvals notifications and automation for asset management use cases.
- Coordinate with client stakeholders technical teams procurement teams and support teams for issue resolution and requirement clarification.
- Support integrations imports and data updates related to ITAM processes.
- Participate in release activities testing deployment validation and production support.
- Ensure solutions follow ServiceNow best practices and client standards.
- Guide junior team members and act as the functional and technical escalation point for ITAM support.
We are committed to fostering a diverse inclusive and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders races ethnicities abilities and experiences to join our team and help us build a culture of belonging.
