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ServiceNow developer ITSM with Now Assist
Job Location:
Monthly Salary:
Posted:
8 September 2026 (19 hours ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
APN Consulting Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow Fullstack Cloud & Data and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Key Responsibilities
Required Skills
ServiceNow certifications such as:
We are committed to fostering a diverse inclusive and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders races ethnicities abilities and experiences to join our team and help us build a culture of belonging.
Job Title: ServiceNow Developer ITSM with Now Assist
Experience: 8 Years
Location: PAN India
Job Summary
Experience: 8 Years
Location: PAN India
Job Summary
- We are seeking an experienced ServiceNow Developer ITSM with Now Assist to support and enhance ServiceNow ITSM solutions with a focus on Now Assist capabilities.
- The ideal candidate will be responsible for resolving incidents related to Now Assist Skills implementing minor enhancements troubleshooting issues and collaborating with cross-functional teams to improve platform performance and user experience.
Key Responsibilities
- Resolve incidents and service requests related to ServiceNow Now Assist Skills.
- Perform basic troubleshooting and root cause analysis for Now Assist and ITSM-related issues.
- Implement small configuration changes including:
- Prompt updates for Now Assist Skills
- Workflow modifications
- Minor integrations and configuration enhancements
- Monitor platform performance review system logs and identify opportunities for optimization.
- Test configuration changes in non-production environments and support deployment activities.
- Document technical changes configurations and troubleshooting steps.
- Collaborate with ServiceNow developers ITSM teams platform administrators and business stakeholders to deliver enhancements.
- Follow ServiceNow development best practices and change management processes.
- Participate in code reviews defect resolution and continuous improvement initiatives.
Required Skills
- 8 years of hands-on experience with ServiceNow Development.
- Strong experience in ServiceNow ITSM modules (Incident Problem Change Request Knowledge Management).
- Hands-on experience with ServiceNow Now Assist features Skills or Generative AI capabilities.
- Good knowledge of JavaScript Glide APIs Business Rules Client Scripts Script Includes UI Policies Flow Designer and IntegrationHub.
- Experience troubleshooting ServiceNow platform issues and analyzing system logs.
- Familiarity with REST/SOAP integrations and ServiceNow APIs.
- Experience with testing documentation and deployment activities.
- Strong analytical communication and problem-solving skills.
- Preferred Qualifications
- Experience with Now Assist Skill configuration and prompt tuning.
- Knowledge of ServiceNow AI/GenAI capabilities.
- Experience working in Agile/Scrum environments.
ServiceNow certifications such as:
- CSA (Certified System Administrator)
- CAD (Certified Application Developer)
- CIS ITSM (Preferred)
We are committed to fostering a diverse inclusive and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders races ethnicities abilities and experiences to join our team and help us build a culture of belonging.
Required Experience:
IC
