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ServiceNow Developer (ITSM and HRSD)
Job Location:
Monthly Salary:
Posted:
19 October 2026 (14 hours ago)
Posted:
Application Deadline:
16 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
APN Consulting has an immediate need for a direct client requirement:
Role: ServiceNow Developer (ITSM and HRSD)
Contract : 3-6 Months Contract
Remote (Travel as per client need)
Shift time would be 2 PM to 11 PM IST
Job Summary:
We are looking for a skilled and experienced ServiceNow Developer with expertise in both IT Service Management (ITSM) and HR Service Delivery (HRSD) modules. The ideal candidate will have a strong background in ServiceNow platform development and configuration with a focus on implementing ITSM and HRSD solutions. As a ServiceNow Developer you will collaborate with cross-functional teams to design develop and implement ServiceNow applications to support ITSM and HRSD processes within our organization.
Responsibilities:
Qualifications:
Role: ServiceNow Developer (ITSM and HRSD)
Contract : 3-6 Months Contract
Remote (Travel as per client need)
Shift time would be 2 PM to 11 PM IST
Job Summary:
We are looking for a skilled and experienced ServiceNow Developer with expertise in both IT Service Management (ITSM) and HR Service Delivery (HRSD) modules. The ideal candidate will have a strong background in ServiceNow platform development and configuration with a focus on implementing ITSM and HRSD solutions. As a ServiceNow Developer you will collaborate with cross-functional teams to design develop and implement ServiceNow applications to support ITSM and HRSD processes within our organization.
Responsibilities:
- Collaborate with IT and HR stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITSM and HRSD solutions.
- Design develop and configure ServiceNow ITSM and HRSD modules including Incident Management Change Management Problem Management HR Case Management Employee Service Center and Employee Onboarding.
- Customize ServiceNow workflows business rules UI policies and notifications to support ITSM and HRSD processes and automation.
- Integrate ServiceNow with other systems and external platforms using APIs and web services.
- Collaborate with cross-functional teams to define and implement ITSM and HRSD best practices ensuring alignment with industry standards and organizational goals.
- Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.
- Provide ongoing support and maintenance for ServiceNow applications troubleshooting issues and implementing necessary fixes or enhancements.
- Stay updated with the latest ServiceNow releases and ITSM/HRSD-specific features proactively identifying opportunities for process improvement and system optimization.
- Collaborate with other developers administrators and business analysts to deliver integrated solutions that meet the needs of IT and HR departments.
- Document technical specifications user guides and standard operating procedures for ServiceNow applications and configurations.
- Provide technical guidance and mentorship to junior developers promoting knowledge sharing and professional growth.
Qualifications:
- Bachelors degree in computer science Information Technology or a related field.
- 5-8 years of experience as a ServiceNow Developer with a focus on ITSM and HRSD.
- Strong expertise in ServiceNow ITSM and HRSD modules including Incident Management Change Management Problem Management HR Case Management Employee Service Center and Employee Onboarding.
- Proficient in ServiceNow development and configuration including workflows business rules UI policies and scripting using JavaScript.
- Experience with ServiceNow integration using APIs and web services.
- Familiarity with ITIL and HR processes policies and compliance requirements.
- Excellent problem-solving skills and ability to troubleshoot technical issues independently.
- Strong communication and interpersonal skills with the ability to collaborate effectively with stakeholders and technical teams.
- ServiceNow certifications such as Certified System Administrator (CSA) Certified Implementation Specialist (CIS) and HR Service Delivery Implementation Specialist are highly desirable.
- Experience with Agile development methodologies is a plus.
Required Experience:
IC
About Company
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