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ServiceNow Developer (CSM+ITSM)


Job Location:

Bengaluru - India

Monthly Salary: Not provided by the employer
Posted: 8 September 2026 (20 hours ago)
Application Deadline: 6 December 2026
Vacancies: 1 Vacancy

Job Summary

APN Consulting Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow Fullstack Cloud & Data and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Roles : ServiceNow Developer (CSMITSM)
Location : Pune Bangalore


JD (Role & Responsibilities):
Technical skills: (ServiceNow CSM & ITSM Developer )
Candidate should have min 3 yrs of experience in CSM and ITSM implementation and Total Experience should be more than 6 Yrs
Develop and implement ServiceNow CSM solutions in alignment with client needs.
Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain.
Design code and troubleshoot applications within the ServiceNow platform focusing on CSM modules.
Manage the platform and infrastructure ensuring the smooth operation of Customer Service Management processes.
Provide advanced support for ServiceNow CSM including troubleshooting bug fixes and root cause analysis.
ServiceNow Scripting
Development & implementation
Experience in UI Pages/Macros Menus Workspace Workflows Flow designers Flow Actions Integration Hub Spokes REST/SOAP API Solutioning
Experience in Service Catalogue Knowledge Management Scoped Applications. Experience in Reporting & Performance Analytics
Experience in Service Portal with JavaScript Bootstrap HTML Server-Side Scripting & Style Sheets
Experience in Application Development on ServiceNow Experience in App Designer Application Scope Access Controls
Experience in UI Scripts UI Policies UI Policy Actions Variables Variable Sets Business Rules Script Includes Glide System Glide AJAX
Knowledge of ServiceNow OOTB APIs ServiceNow best practices
Have experience in B2B/B2C flows AWA Workspace configuration with UI Builder skills

ServiceNow Modules: ITSM (Incident Management Problem Management Change Management Request Management Knowledge Management)ITAM(Hardware Asset Management)Mobile App Development
Development Skills: Business Rules Client Scripts Script Includes Flows Dashboards Workspaces
Integration: Sales force to ServiceNow
Languages: JavaScript HTML CSS SQL
Tools: ServiceNow Studio Flow Designer Service Port

Desired Skills :
1. Candidate is expected to be good in English communication in Both verbal and written
2. Candidate should be self-driven and an individual contributor having min dependency on other team members as this will be Agile based execution model
3. Candidate should be aware of Agile Project Execution Methodologies and Ceremonies and processes followed in Agile.
4. Candidate should have a good understanding on overall development processes and quality processes followed with in development processes.

We are committed to fostering a diverse inclusive and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders races ethnicities abilities and experiences to join our team and help us build a culture of belonging.


Required Experience:

IC