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Servicenow Business Analyst
Job Location:
Monthly Salary:
Posted:
30 June 2026 (30+ days ago)
Posted:
Application Deadline:
27 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: ServiceNow Functional Business Analyst
Company: WillWare Technologies
Experience:8 Years
Certification:CSA Mandatory CBAP / PMI-PBA / Equivalent BA Certification
Job Description
We are looking for an experiencedServiceNow Functional Business Analystwith expertise in global ServiceNow rollouts. The candidate will work closely with business stakeholders and development teams to gather requirements conduct workshops create user stories support UAT and ensure successful delivery across UK EU and APAC regions.
Key Responsibilities
- Requirements elicitation and business process analysis
- Conduct stakeholder and country-specific workshops
- Create user stories and acceptance criteria
- Partner with ServiceNow development teams
- Perform story verification and support UAT
- Prepare user guides and functional documentation
- Support global rollouts across UK Europe and APAC
Required Skills
- 8 years of Business Analysis experience
- Strong ServiceNow platform knowledge (ITSM preferred)
- Experience in Agile/Scrum environments
- Excellent stakeholder management and communication skills
- Flexibility to work across UK/EU/APAC time zones
Keywords:ServiceNow Functional BA ServiceNow Business Analyst CSA CBAP PMI-PBA Requirements Gathering User Stories UAT Stakeholder Management Global Rollout Agile ITSM.
Required Skills:
ITSMServiceNow Business Analyststakeholder management
