Service Operation Assistance
Job Summary
Summary:
The Service Operations Assistant supports the day-to-day operational activities to ensure efficient service delivery. This role involves coordination administrative support process tracking and assisting in improving service quality and customer satisfaction.
Key Responsibilities:
Monitor and track service requests/tickets
Coordinate with internal teams for timely resolution
Maintain records and prepare reports
Handle basic customer/stakeholder queries
Support process improvements
Requirements:
Graduate with 25 years experience
Good communication and organizational skills
Basic MS Office knowledge
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more