Enter a job title or keyword
Service Now Architect (Contract)
Job Location:
Monthly Salary:
Posted:
1 September 2026 (11 days ago)
Posted:
Application Deadline:
29 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
- Lead workshops / discovery sessions with stakeholders (business operations IT) to understand current-state processes define future-state vision uncover requirements constraints and opportunities.
- Design end-to-end ServiceNow solutions and technical architectures that align with organization s strategic goals considering scalability performance security maintainability integrations data model and user experience.
- Define roadmap(s) and solution intent / blueprints: translate business goals into architecture technology decisions module usage platform configuration vs custom development.
- Ensure adherence to best practices ServiceNow leading practices coding standards design patterns security standards data governance and configuration over customization.
- Manage or oversee integrations between ServiceNow and other systems (via REST SOAP IntegrationHub MID Servers etc.) ensuring reliability security latency error handling monitoring.
- Establish / enforce architecture governance: review designs from development teams/partners perform code review ensure technical debt is tracked and managed monitor instance health.
- Mentor and lead junior architects developers administrators; elevate team capabilities.
- Work with enterprise architects / platform owners to define platform strategy: instance strategy environment strategy upgrade/migration plans.
- Support presales / proposal efforts by scoping estimating and designing reference architectures.
- Participate in operational considerations: performance tuning capacity planning availability disaster recovery security compliance.
- Stay up to date with new ServiceNow features modules trends (e.g. AI/ML data fabric Now Assist) assess applicability and recommend adoption where relevant
