Service Engineer Vapi

Imagine yourself

• Doing meaningful work that makes an everyday impacton the world around you.

• Growing your expertiseand expanding your skillset with every project.

• Owning your ambitionand fueling your career growth.

• Thriving in a supportive team environmentthat inspires you to strive for excellence.

• Joining a companywith a proven track record of success and an exciting future.

Its all possible with a role at Videojet a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this weekafter all Videojet is a world leader in the product identification market providing in-line printing coding and marking products consumables and software solutions. Videojets technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food beverage pharmaceutical and industrial marketplaces.

As part of the Videojet team and the broader Veralto network youll work with products that make an everyday impact on the world around youand along the way youll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.

Learn about our leading portfolio of innovative products here!

We offer:

• 24 days of Annual leave and 10 days of Casual/Sick leave. And special medical leave as per guidelines for prolonged illness/recovery from accident
• Flexible working hours
• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Insurance coverage of 7 Lakhs for family.

Job Title: Service Engineer

Location: Vapi Gujarat

This is an excellent opportunity for someone who enjoys life on the road interacting with customers and problem solving! The selected candidate for this position will handle daily service and support of Videojets existing customer base. You would support sales growth service growth and customer happiness. The role sees you carrying out repair installation maintenance and calibration of Videojet equipment at customer sites.

As an FSE on our team associate will also provide frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting drive service revenue sales targets while ensuring strong customer contract retention rate and warranty conversion this role you will utilize critical thinking to resolve issues within defined procedures and practices to resolve appropriate action to.

• Attend breakdown calls in the region
• Raise request for parts and close transaction under Warranty CAMP or Chargeable
• Completing Installation of equipments on site
• Completing Preventive Maintenance as per schedule
• Promotion of Service Contract & consumables
• Demonstration of products to customers
• Imparts training to the customer
• Update service report in Oracle
• Identifying potential parts requirement and get quote submitted and collect Purchase Order
• Identifying potential equipment requirements and generate Service Leads for sales team

We are looking for a professional who has:

• Ability to work well independently and exercise appropriate judgment under general direction.
• Ability to prioritize workload goals and tasks consistent with the department and corporate objectives.
• Ability to multi-task completing concurrent projects within given time frames and balancing interruptions and change requests. Takes initiative to establish new processes and methods to support a variety of coordination activities.
• Decision-making and coordination with other departments- To solve technical issues and interact with key partners for problem-solving
• Analytical skills and communication skills- Ability to analyze technical problems and provide solutions
  
  

• Education Diploma / Engineering in any stream.
• 2 to 6 years of field service experience.
• Should be familiar with Local language

Videojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO) a $5B global leader dedicated to ensuring access to clean water safe food and medicine and trusted essential goods. When you join Veraltos vibrant global network of 17000 associates you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on and where youll have valuable opportunities to deepen your skillset pursue your ambitions and grow your career. Together were Safeguarding the Worlds Most Vital Resourcesand building rewarding careers along the way

At Veralto we value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.