Service AdminDeveloperDesigner
Posted on:
12 days ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities will include:
- Running a small team of SIR Specialists integrating the wider ServiceNow development community across HSBC and building processes & procedures for the SIR POD ensuring control compliance
- Administering maintaining and supporting the ServiceNow Security Incident Response (SIR) Module
- Designing implementing and maintaining robust RBAC models for SIR
- Supporting the integration of security tools such as SIEM SOAR & EDR
- Co-ordinating and supporting platform upgrades testing and new feature implementations
- Managing & communicating releases for SIR
- Product development lifecycle and roadmap planning
- Process ownership for change delivery and incident handling
- Managing documentation space and ownership of templates for process definitions implementation plans and troubleshooting activities