Senior Technical Program Manager, Amazon Now, Supply Chain

Come build the supply chain brain for Amazons fastest-growing quick commerce business.

Amazon Nows SCOPE (Supply Chain Operations Planning & Efficiency) team is looking for a Technical Program Manager who wants to own two of the most foundational pillars of our supply chain Buying and Forecasting. This isnt a track and report TPM role. Youll be the strategic anchor connecting AI/ML-powered demand intelligence with automated procurement systems directly shaping how thousands of dark stores across India stay stocked efficient and ready for customers in under 15 minutes.

Heres why this role is different:

Youll own the full lifecycle from roadmap planning to GTM adoption across programs that touch 20 stakeholders 10 external systems and thousands of stores
Youll drive a forecasting accuracy leap from 55% MAPE to under 20% a transformation that directly impacts instock rates cost efficiency and customer experience
Youll take buying automation from baseline to 95% PO automation fundamentally changing how Amazon Now procures at scale
Youll operate at the rare intersection of program rigor technical depth (ML/Science systems distributed pipelines) and business acumen all three matter here
Youll build lasting institutional muscle governance frameworks adoption playbooks and review mechanisms that become the operating system for how we scale supply chain programs
This is a high-ambiguity high-impact space. If you thrive on connecting dots across complex systems influencing without authority across worldwide teams and turning chaos into repeatable execution This is for you.



Key job responsibilities
End-to-End Program Ownership & Delivery

Own full lifecycle delivery of complex cross-organizational supply chain programs across Buying and Forecasting charters
Drive roadmap & OKR planning with 2-month rolling cycles
Co-own P0/P1 metrics and establish program health mechanisms
Cross-Org Alignment & Dependency Governance

Manage 20 internal and external stakeholders across Tech Product Ops Science Seller Managers and WW Teams
Govern 10 external system dependencies concurrently (forecasting pipelines vendor portals WW platforms)
Drive alignment across organizations including AFT SCOT Wombat GPI Category ISMs and Ops
GTM Strategy & Adoption Execution

Design and execute multi-phase Go-to-Market rollouts across DG and P3 hubs
Drive adoption across thousands of dark stores in India and emerging markets
Achieve 100% adoption within 30 days post-launch (current baseline: 60 days)
Buying Charter Procurement Systems

Drive automated PO generation & optimization toward 95% automation
Own Multi Hub ASIN sourcing strategy and MOQ/MOV configuration
Enable vendor ordering intelligence and Manual Buying UI tools
Forecasting Charter Demand Intelligence

Drive MAPE improvement from 55% to <20%
Scale ASIN automation rate from 35% to >90%
Own S&OP integrated planning framework seasonal/high-velocity event forecast models and forecast tools (View/Download Override Explainability & Analytics)
Stakeholder Management & Leadership Representation

Serve as the program anchor and strategic voice for Buying & Forecasting in leadership reviews
Focus on strategic alignments external dependencies and GTM/adoption strategies while SDMs handle project execution and internal alignment


About the team
Amazon Now is Amazons quick commerce business delivering essentials to customers in under 15 minutes across India and emerging markets. At the heart of this promise is our Supply Chain Operations Planning & Efficiency (SCOPE) organization the team that ensures thousands of dark stores stay optimally stocked cost-efficient and ready to serve. We build AI/ML-powered forecasting systems automated procurement engines and intelligent sourcing strategies that operate at massive scale. From demand prediction to purchase order generation to multi-hub fulfillment our supply chain systems are the backbone that turns speed into a sustainable repeatable customer experience.



- 3 years of technical product or program management experience
- 5 years of working directly with engineering teams experience
- 3 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership

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