Senior Survey Programmer (Qualtrics)

Overview:

Guidepoints Market Research Team is seeking a Senior Survey Programmer to help set up and program some of our most complex/bespoke market research questionnaires into web-based platforms with custom web design and conducting QA on programmed survey work. This position would be expected to work hours aligned with US-based colleagues on the East Coast.

This can be a hybrid position out of one of our offices in India (Mumbai Pune) or remote.

What Youll Do:

• Program market research questionnaires provided in Microsoft Word formatting into the Qualtrics online survey platform in a high quality and timely manner
• Set up routing custom display logic and termination logic to ensure only appropriate respondents are let into the survey and asked relevant questions
• Ensure questions and any supporting media (video images formatted text) are displayed in the survey platform in a way that is accessible understandable aesthetically pleasing and engaging for survey respondents
• Use web-oriented programming languages (Javascript/JQuery HTML/CSS) to create custom question designs back-end logic/data structure or display functionality within the Qualtrics survey platform to meet client requests
• Contribute to accessible libraries of Javascript/JQuery examples to enable consistent and repeatable execution of custom question data structure or logic designs within a survey for less technical programming staff
• Make recommendations to project managers for adjustments or clarification where designs or specifications are unclear to yourself or would produce confusion for survey respondents
• Conduct quality assurance on programmed surveys to ensure they meet client/project requirements prior to sending
• Ensure projects are set up to collect sample either internally or via redirects from external recruitment partners
• Manage and upload translations provided by third parties and conduct quality assurance to ensure translations are displaying correctly for end respondents
• Communicate directly and indirectly with project managers on project status updates edit requests and questions through instant messaging video calls and updates in project management platforms
• Coordinate with fieldwork teams to ensure necessary quotas are set up and kept up-to-date
• Other duties as required

What You Have:

• 7 years experience in programming market research surveys in Qualtrics (strongly preferred) or another online survey platform (Decipher/Forsta Alchemer Sawtooth Versive)
• Ability to interface with internal teams to gather requirements translate spec documents into programmed surveys and communicate updates on timing expectations
• Experience with JavaScript/jQuery HTML and CSS for developing custom question types or presentations
• Comfort withimplementing more complex survey design elements (conjoint maxdiff least-fill randomization)
• Experience QAing surveys and designing survey QA processes and workflows to ensure that work aligns to requested spec/design work
• Ability to consult on best practices for survey design and experience flagging if survey designs may have issues that make them difficult for end-respondents to answer

What we Offer:

• Competitive compensation
• Employee medical coverage
• Central office location
• Entrepreneurial environment autonomy and fast decisions
• Casual work environment

About Guidepoint:

Guidepoint powers end-to-end research workflows for the worlds best research teams.

Backed by a global network of more than 2 million experts and over 1600 employees Guidepoint delivers real-time access to expertise primary research and actionable knowledge that help organizations make informed decisions. Through consultations surveys events proprietary content and AI-enabled tools we support every stage of the decision-making processfrom developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint our success relies on the diversity of our employees experts and clients which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds identities and experiences can contribute and succeed.

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