Senior Staff Software Asset Management IT Architect

The Senior Staff Technical Product Manager Software Asset Management (SAM) is responsible for designing implementing and optimizing GE HealthCares SAM technology ecosystem. This role provides technical leadership for software discovery normalization reconciliation reporting integrations automation and platform operations enabling accurate scalable and compliant SAM capabilities that support enterprise governance cost optimization and operational efficiency.
This individual defines the technical strategy and roadmap for SAM solutions translates business requirements into actionable deliverables and partners across technical and business functions to balance new capabilities operational needs and technical debt. As the technical authority for SAM tooling data integrity and platform performance this role enables trusted software asset data defensible compliance outcomes and informed enterprise decisions.

Roles and Responsibilities

Lead the technical strategy architecture and roadmap for GE HealthCares SAM technology ecosystem.

Design configure integrate and optimize SAM solutions supporting software discovery normalization reconciliation reporting and automation.

Ensure the accuracy scalability and integrity of software asset data to support compliance governance cost optimization and operational decision-making.

Translate business objectives into product requirements technical solutions and prioritized delivery plans.

Partner with Product Engineering Architecture Security Procurement Finance Infrastructure and Operations teams to advance SAM capabilities and continuous improvement.

Evaluate technology options and recommend architecture integration automation and product enhancements.

Lead vendor and platform integrations while balancing new capabilities operational requirements defects and technical debt.

Drive best practices for software asset governance data management reporting and process automation.

Mentor team members and provide technical leadership across SAM processes technologies and solution delivery.

Serve as the technical authority for SAM tooling data quality and platform performance in alignment with the ITAM leader.

Develop and execute the AI strategy to drive optimization simplification and automation across the SAM portfolio.

Provide technical oversight for the administration and operational health of ServiceNow and the enterprise SAM tool including configuration workflows catalog items roles reports agents inventory collection and platform integrations.

Establish operational standards for monitoring incident resolution change management deployment testing release coordination system health validation and SLA performance across the SAM technology ecosystem.

Direct the design implementation and troubleshooting of enterprise integrations involving REST and SOAP APIs ServiceNow IntegrationHub and MID Server identity and access management endpoint management platforms CMDB and enterprise reporting solutions.

Ensure audit readiness through accurate data inventory reconciliation technical documentation SOPs runbooks validation procedures reporting and evidentiary artifacts.

Guide SAM platform operations and modernization across hybrid cloud environments including Azure AWS and Oracle Cloud Infrastructure and provide technical leadership for migration readiness validation and stabilization.

Education and Experience

Bachelors degree in Information Technology Computer Science Engineering or a related field.

Minimum of 8 years of experience in Software Asset Management IT Asset Management Product Management Enterprise Applications or a related technical discipline.

Experience designing and implementing enterprise-scale software solutions integrations and technology platforms.

ServiceNow Certified System Administrator (CSA) certification required. Equivalent experience may be considered with the expectation that certification is obtained within 6 months of assuming the role.

Technical Expertise

Strong understanding of Software Asset Management processes technologies lifecycle management license governance and industry best practices.

Experience with enterprise SAM tools system integrations APIs workflow automation software discovery data normalization reconciliation and cloud-based technologies.

Hands-on experience configuring and supporting ServiceNow capabilities including ITSM Catalog Management Flow Designer IntegrationHub MID Server workflows reporting update set migration testing and deployment activities.

Familiarity with data architecture reporting analytics security scalability identity and access management and governance principles.

Experience working in Agile product and software delivery environments.

Knowledge and experience with AI and automation technologies.

Experience with enterprise programming languages and frameworks such as Java JavaScript TypeScript Angular Python C# C/C Kotlin Rust Scala or comparable technologies.

Hands-on experience with Docker or Kubernetes for deployment scaling and management of containerized applications.

Strong knowledge of relational and NoSQL databases including platforms such as Microsoft SQL Server MySQL MariaDB Oracle MongoDB and Azure Cosmos DB.

Experience managing applications and databases in cloud environments such as Azure AWS Google Cloud and Oracle Cloud Infrastructure.

Experience with frameworks and API patterns such as Spring Spring Boot REST SOAP and OSGi.

Experience with operational monitoring incident and change management release coordination audit support and technical documentation.

Business Acumen

Ability to align technology investments and product strategies with business objectives.

Strong analytical and problem-solving skills with the ability to navigate ambiguity and drive outcomes.

Experience developing business cases evaluating technology options and influencing buy-versus-build decisions.

Excellent communication and presentation skills with the ability to translate complex technical concepts into clear business value.

Leadership

Proven ability to influence across functions and build alignment among technical and business stakeholders.

Strategic thinker with a track record of driving transformation innovation and continuous improvement.

Develops talent through coaching mentorship and technical leadership.

Personal Attributes

Customer-focused data-driven and results-oriented.

Curious and innovative with a passion for solving complex business and technology challenges.

Demonstrates ownership accountability attention to detail and a continuous improvement mindset.

Builds trusted partnerships works effectively across competing priorities and leads through influence.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.