Senior Staff Engineer (Product Engineer-Legal Applications)

Requirements

• Experience : 7.5 years
• Relevant experience in product engineering application administration application support or enterprise application operations.
• Strong hands-on experience managing and supporting enterprise legal applications.
• Mandatory experience with at least 23 legal applications such as iManage App4Legal Nasdaq Boardvantage Englo be Access Admin or Moody Orbis.
• Strong knowledge of legal application administration configuration troubleshooting and production support.
• Experience managing application upgrades patching maintenance and enhancements.
• Hands-on experience with Disaster Recovery (DR) failover execution recovery procedures and business continuity planning.
• Strong experience with cloud infrastructure particularly AWS and/or Azure.
• Strong experience supporting and executing on-premises to cloud migration initiatives.
• Experience with SQL database administration database troubleshooting and performance optimization.
• Good understanding of networking concepts including DNS firewalls SSL/TLS VPNs and connectivity troubleshooting.
• Proficiency in PowerShell Bash and/or Python scripting for automation and operational support.
• Strong understanding of application security access management data protection and compliance requirements.
• Experience monitoring application performance and resolving complex production issues.
• Strong troubleshooting analytical and problem-solving skills.
• Ability to create technical documentation operational runbooks and recovery procedures.
• Strong communication and collaboration skills to work effectively with infrastructure security database application and business teams.
• Experience with ITSM tools and incident problem and change management processes is desirable.
• Knowledge of Docker and Kubernetes is an advantage.
• Familiarity with compliance frameworks such as GDPR HIPAA and SOC 2 is desirable.
• Experience with Infrastructure as Code tools such as Terraform or AWS CloudFormation is an advantage.
• Strong ownership and ability to manage critical applications in enterprise environments.

Responsibilities

• Manage administer and support enterprise legal applications ensuring system availability reliability and optimal performance.
• Provide production support investigate incidents manage escalations and resolve application-related issues within agreed service levels.
• Execute Disaster Recovery (DR) failovers recovery procedures and business continuity activities to ensure operational resilience.
• Manage application upgrades patching maintenance enhancements and release activities.
• Lead and support on-premises to cloud migration initiatives across AWS and/or Azure environments.
• Plan and execute application migration activities including environment assessment dependency mapping migration planning testing cutover and post-migration validation.
• Ensure application security regulatory compliance access management and adherence to enterprise IT policies.
• Monitor application health system availability logs and performance metrics to proactively identify and resolve potential issues.
• Perform SQL database administration activities including database monitoring troubleshooting maintenance and performance optimization.
• Troubleshoot infrastructure and connectivity issues involving DNS firewalls SSL/TLS certificates VPNs and network configurations.
• Develop and maintain automation scripts using PowerShell Bash and/or Python to streamline administration and operational activities.
• Create and maintain technical documentation standard operating procedures support guides recovery procedures and operational runbooks.
• Collaborate with application owners infrastructure teams cloud engineers database administrators security teams and external vendors.
• Support application testing deployment configuration management and production readiness activities.
• Ensure legal applications meet availability performance security and business continuity requirements.
• Support continuous improvement initiatives to enhance application stability operational efficiency and service quality.

Qualifications :

Bachelors or masters degree in computer science Information Technology or a related field.

Remote Work :

No

Employment Type :

Full-time