Senior Site Reliability Engineer (SRE)

Who We Are

Its an amazing time to join Dalet as we continue to shape the future of media production management and distribution. Mature and stable like a large corporation yet agile and growing like a start-up Dalet is the perfect place for talented internationally minded and highly motivated individuals looking to join a very dynamic company where things get done!

Dalet empowers media-rich organizations to transform their production and distribution workflows accelerating media operations maximizing collaboration and creating higher value from content. As a leading media technology and service provider with over three decades of innovation our software solutions enable greater control enhanced visibility and increased productivity for content professionals and storytellers around the globe. Leading organizations such as Fox Networks Group Arsenal Football Club MediaCorp Audi and the BBC trust Dalet to support their daily content operations. Our team is driven by a passion for media and committed to empowering a world where compelling stories are beautifully made effortlessly told and thoughtfully delivered. Learn more at .

Top Reasons to Join Us

• Revolutionize a big industry in a dynamic fast-growing yet mature company
  
• Benefit from great career opportunities around the world
  
• Make the most of a truly collaborative environment with supportive leadership
• Evolve with cutting edge technologies (AI Cloud Cybersecurity)
• Collaborate with talented and passionate team members
• Enjoy a fun working environment

Who You Are

The Senior SRE is responsible for deployment updates and operational support for environments hosting Dalets cloud-based solutions. This role ensures operational excellence a seamless client experience and continuous improvement across infrastructure and delivery processes. The ideal candidate combines strong technical capabilities with the ability to lead delivery through influence and hands-on engineering expertise.

What Youll Do

Operational Excellence

• Act as a senior technical authority for APAC Site Reliability Engineering activities.
• Drive best practices in reliability operations and engineering standards.
• Promote technical excellence collaboration and accountability across stakeholders.

Service Reliability & Performance

• Make infrastructure complexity transparent to both internal teams and customers ensuring a consistently excellent client experience.
• Implement track and evolve service performance measures such as SLAs SLOs and SLIs.
• Anticipate risks related to service availability capacity performance regressions and security vulnerabilities.
• Drive continuous improvement including leading and facilitating Root Cause Analysis (RCA) activities.

Delivery & Deployment Management

• Ensure timely execution of deployments upgrades maintenance activities and change requests.
• Anticipate workload plan deliverables and ensure qualification/validation of upcoming tasks.
• Collaborate closely with engineering to improve platform components automation and operational processes.

Cost Automation & Efficiency

• Control and optimise infrastructure and operational expenditure across cloud and on-prem environments.
• Drive automation initiatives and enhance monitoring to improve reliability and reduce manual effort.
• Improve deployment workflows and operational tooling to support scalability and efficiency.

Cross-Functional Collaboration

• Communicate proactively with internal stakeholders including Pre-Sales Project Management CSM and TAM teams.
• Engage with customers as needed to ensure clarity trust and high-quality service.

Performance Measures

• Timely Delivery of planned activities
• SLA & SLO Compliance
• Client Satisfaction & Feedback
• Operational & Cloud Cost Optimisation
• Continuous Improvement of operational practices

What youll we need to be successful

• Cloud platforms: AWS Azure
• Containerisation & Orchestration: Kubernetes
• Infrastructure as Code: Terraform
• Configuration Management: Ansible
• Packaging & Deployment: Helm
• Databases: MariaDB MongoDB
• Monitoring observability networking and cloud security

Dalet is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

We have a strict PSL in place. We only accept applications from agencies that have been invited to work on the role. Candidates resumes submitted directly to managers or HR will be considered unsolicited and no fee will be payable.