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Senior ServiceNow ITSM Developer


Job Location:

Pune - India

Yearly Salary: INR 2 - 6
Posted: 8 September 2026 (9 hours ago)
Application Deadline: 6 December 2026
Vacancies: 1 Vacancy

Job Summary

APN Consulting Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow Fullstack Cloud & Data and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Job Title: Senior ServiceNow ITSM Developer
Location: PAN India
Experience: 610 Years
Pay Rate: 20 LPA to 22 LPA


Job Summary
We are looking for an experienced Senior ServiceNow ITSM Developer to lead the design development and implementation of ServiceNow IT Service Management (ITSM) solutions. The candidate will be responsible for delivering scalable and efficient ITSM processes customizations integrations and automation capabilities aligned with business requirements.

Mandatory Certifications:
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (CIS) ITSM

Key Responsibilities:
  • Design develop configure and support ServiceNow ITSM applications.
  • Implement and enhance Incident Problem Change Request Knowledge and Service Catalog Management modules.
  • Develop workflows Flow Designer solutions business rules client scripts UI policies and custom applications.
  • Build and maintain integrations using REST SOAP IntegrationHub and MID Server.
  • Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
  • Perform code reviews and ensure adherence to ServiceNow best practices.
  • Troubleshoot production issues and provide ongoing platform support.
  • Participate in ServiceNow upgrades patching and platform optimization activities.
  • Create technical documentation design documents and knowledge transfer materials.

Required Skills:
Strong hands-on experience with ServiceNow ITSM modules:
  • Incident Management
  • Problem Management
  • Change Management
  • Request Management
  • Service Catalog
  • Knowledge Management
  • Expertise in JavaScript Glide APIs Flow Designer and IntegrationHub.
  • Experience with Service Portal and Employee Center customization.
  • Strong understanding of ITIL processes and ITSM best practices.
  • Experience with REST/SOAP integrations and MID Server.
  • Strong analytical and problem-solving abilities.

We are committed to fostering a diverse inclusive and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders races ethnicities abilities and experiences to join our team and help us build a culture of belonging.

Required Experience:

Senior IC