We are seeking a highly analytical and experienced SeniorSalesforceIntegration & Messaging Engineer to architect and develop the connective tissue between ourSalesforceecosystem and core enterprise this role you will be responsible for ensuring that data flows flawlessly in real-time between CRM/Communications Cloud and our downstream OSS/BSS platforms.
Additionally you will own the customer-facing communications architecturebuilding the infrastructure that triggers automated multi-channel notifications (SMS Email WhatsApp) to update subscribers dynamically during critical order milestones provisioning phases and field technician dispatch events.
Key Responsibilities
BSS/OSS Integration Architecture: Design and build robust secure and scalable integrations connectingSalesforceto core OSS/BSS engines billing systems and provisioning gateways.
API & Middleware Development: Develop and maintain REST/SOAP APIs Apex web services and/or middleware flows (such as MuleSoft or AWS EventBridge) to process real-time provisioning signals and data synchronization.
Event-Driven Streaming: Implement asynchronous processing and event-driven architectures utilizingSalesforcePub/Sub API Change Data Capture (CDC) or Platform Events to handle high-volume transactional data.
Omni-Channel Customer Messaging: Architect and configure automated customer notification journeys (SMS Email WhatsApp) viaSalesforceMarketing Cloud Digital Engagement or external SMS gateways (e.g. Twilio) triggered bySalesforcedata changes.
Milestone-Driven Communications: Collaborate with Order Management and Field Service engineering teams to map out critical order milestones and truck-roll events ensuring customers receive timely automated updates.
Error Handling & Monitoring: Build comprehensive logging retry mechanisms and error-handling frameworks withinSalesforceto prevent data loss or skipped customer alerts during downstream system outages.
Requirements
Required Skills & Qualifications
Experience: 5 years of experience inSalesforcedevelopment with a heavy emphasis on enterprise-level system integration API design and messaging middleware.
Integration Mastery: Expert-level knowledge of integration patterns (Request-Reply Fire-and-Forget Pub/Sub) andSalesforceintegration tools (Apex Callouts REST/SOAP APIs Named Credentials JWT).
A key technical role with high visibility directly shaping how our platform communicates with customers and back-office networks.
A dynamic collaborative engineering team utilizing modern event-driven architecture patterns.
Competitive compensation package top-tier benefits and flexible work arrangements.
Required Skills:
Required Skills & Qualifications Experience: 5 years of experience in Salesforce development with a heavy emphasis on enterprise-level system integration API design and messaging middleware. Integration Mastery: Expert-level knowledge of integration patterns (Request-Reply Fire-and-Forget Pub/Sub) and Salesforce integration tools (Apex Callouts REST/SOAP APIs Named Credentials JWT). Messaging & Marketing Tech: Hands-on experience configuring automated communications via Salesforce Marketing Cloud (Journey Builder Contact Builder API triggers) or Salesforce Digital Engagement. Telecom Domain Expertise: Strong understanding of telecommunications architecture (OSS/BSS integration layers real-time activation signals and customer lifecycle communication workflows). Advanced Salesforce Dev: Mastery of Apex (Triggers Batch Queueable Future methods) Platform Events and secure coding practices. Note: Experience with MuleSoft Apache Kafka or AWS integration services is a massive plus.
Required Education:
QualificationsB. Tech / B.E. / . in Computer Science Data Science Mathematics Statistics or a related CertificationsSalesforce Certified Integration Architecture DesignerSalesforce Certified Marketing Cloud Developer or ConsultantSalesforce Certified Platform Developer IIMuleSoft Certified Developer / Architect (Highly Desirable)
This is a remote position. Job TitleSenior Salesforce Integration & Messaging Engineer Location: Remote Duration: Fulltime Role Overview We are seeking a highly analytical and experienced Senior Salesforce Integration & Messaging Engineer to architect and develop the connective tissu...
We are seeking a highly analytical and experienced SeniorSalesforceIntegration & Messaging Engineer to architect and develop the connective tissue between ourSalesforceecosystem and core enterprise this role you will be responsible for ensuring that data flows flawlessly in real-time between CRM/Communications Cloud and our downstream OSS/BSS platforms.
Additionally you will own the customer-facing communications architecturebuilding the infrastructure that triggers automated multi-channel notifications (SMS Email WhatsApp) to update subscribers dynamically during critical order milestones provisioning phases and field technician dispatch events.
Key Responsibilities
BSS/OSS Integration Architecture: Design and build robust secure and scalable integrations connectingSalesforceto core OSS/BSS engines billing systems and provisioning gateways.
API & Middleware Development: Develop and maintain REST/SOAP APIs Apex web services and/or middleware flows (such as MuleSoft or AWS EventBridge) to process real-time provisioning signals and data synchronization.
Event-Driven Streaming: Implement asynchronous processing and event-driven architectures utilizingSalesforcePub/Sub API Change Data Capture (CDC) or Platform Events to handle high-volume transactional data.
Omni-Channel Customer Messaging: Architect and configure automated customer notification journeys (SMS Email WhatsApp) viaSalesforceMarketing Cloud Digital Engagement or external SMS gateways (e.g. Twilio) triggered bySalesforcedata changes.
Milestone-Driven Communications: Collaborate with Order Management and Field Service engineering teams to map out critical order milestones and truck-roll events ensuring customers receive timely automated updates.
Error Handling & Monitoring: Build comprehensive logging retry mechanisms and error-handling frameworks withinSalesforceto prevent data loss or skipped customer alerts during downstream system outages.
Requirements
Required Skills & Qualifications
Experience: 5 years of experience inSalesforcedevelopment with a heavy emphasis on enterprise-level system integration API design and messaging middleware.
Integration Mastery: Expert-level knowledge of integration patterns (Request-Reply Fire-and-Forget Pub/Sub) andSalesforceintegration tools (Apex Callouts REST/SOAP APIs Named Credentials JWT).
A key technical role with high visibility directly shaping how our platform communicates with customers and back-office networks.
A dynamic collaborative engineering team utilizing modern event-driven architecture patterns.
Competitive compensation package top-tier benefits and flexible work arrangements.
Required Skills:
Required Skills & Qualifications Experience: 5 years of experience in Salesforce development with a heavy emphasis on enterprise-level system integration API design and messaging middleware. Integration Mastery: Expert-level knowledge of integration patterns (Request-Reply Fire-and-Forget Pub/Sub) and Salesforce integration tools (Apex Callouts REST/SOAP APIs Named Credentials JWT). Messaging & Marketing Tech: Hands-on experience configuring automated communications via Salesforce Marketing Cloud (Journey Builder Contact Builder API triggers) or Salesforce Digital Engagement. Telecom Domain Expertise: Strong understanding of telecommunications architecture (OSS/BSS integration layers real-time activation signals and customer lifecycle communication workflows). Advanced Salesforce Dev: Mastery of Apex (Triggers Batch Queueable Future methods) Platform Events and secure coding practices. Note: Experience with MuleSoft Apache Kafka or AWS integration services is a massive plus.
Required Education:
QualificationsB. Tech / B.E. / . in Computer Science Data Science Mathematics Statistics or a related CertificationsSalesforce Certified Integration Architecture DesignerSalesforce Certified Marketing Cloud Developer or ConsultantSalesforce Certified Platform Developer IIMuleSoft Certified Developer / Architect (Highly Desirable)
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