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Senior Salesforce Integration & Messaging Engineer

Dhan AI

Job Location:

Hyderabad - India

Monthly Salary: INR 40000 - 40000

Experience Required: 5years

Posted: 9 June 2026 (30+ days ago)

Application Deadline: 6 September 2026

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Job TitleSenior Salesforce Integration & Messaging Engineer

Location: Remote

Duration: Fulltime

Role Overview

We are seeking a highly analytical and experienced Senior Salesforce Integration & Messaging Engineer to architect and develop the connective tissue between our Salesforce ecosystem and core enterprise this role you will be responsible for ensuring that data flows flawlessly in real-time between CRM/Communications Cloud and our downstream OSS/BSS platforms.

Additionally you will own the customer-facing communications architecturebuilding the infrastructure that triggers automated multi-channel notifications (SMS Email WhatsApp) to update subscribers dynamically during critical order milestones provisioning phases and field technician dispatch events.

Key Responsibilities

BSS/OSS Integration Architecture: Design and build robust secure and scalable integrations connecting Salesforce to core OSS/BSS engines billing systems and provisioning gateways.
API & Middleware Development: Develop and maintain REST/SOAP APIs Apex web services and/or middleware flows (such as MuleSoft or AWS EventBridge) to process real-time provisioning signals and data synchronization.
Event-Driven Streaming: Implement asynchronous processing and event-driven architectures utilizing Salesforce Pub/Sub API Change Data Capture (CDC) or Platform Events to handle high-volume transactional data.
Omni-Channel Customer Messaging: Architect and configure automated customer notification journeys (SMS Email WhatsApp) via Salesforce Marketing Cloud Digital Engagement or external SMS gateways (e.g. Twilio) triggered by Salesforce data changes.
Milestone-Driven Communications: Collaborate with Order Management and Field Service engineering teams to map out critical order milestones and truck-roll events ensuring customers receive timely automated updates.
Error Handling & Monitoring: Build comprehensive logging retry mechanisms and error-handling frameworks within Salesforce to prevent data loss or skipped customer alerts during downstream system outages.

Requirements

Required Skills & Qualifications

Experience: 5 years of experience in Salesforce development with a heavy emphasis on enterprise-level system integration API design and messaging middleware.
Integration Mastery: Expert-level knowledge of integration patterns (Request-Reply Fire-and-Forget Pub/Sub) and Salesforce integration tools (Apex Callouts REST/SOAP APIs Named Credentials JWT).
Messaging & Marketing Tech: Hands-on experience configuring automated communications via Salesforce Marketing Cloud (Journey Builder Contact Builder API triggers) or Salesforce Digital Engagement.
Telecom Domain Expertise: Strong understanding of telecommunications architecture (OSS/BSS integration layers real-time activation signals and customer lifecycle communication workflows).
Advanced Salesforce Dev: Mastery of Apex (Triggers Batch Queueable Future methods) Platform Events and secure coding practices.
Note: Experience with MuleSoft Apache Kafka or AWS integration services is a massive plus.

Preferred Certifications

Salesforce Certified Integration Architecture Designer
Salesforce Certified Marketing Cloud Developer or Consultant
Salesforce Certified Platform Developer II
MuleSoft Certified Developer / Architect (Highly Desirable)

Benefits

What We Offer

A key technical role with high visibility directly shaping how our platform communicates with customers and back-office networks.
A dynamic collaborative engineering team utilizing modern event-driven architecture patterns.
Competitive compensation package top-tier benefits and flexible work arrangements.

Required Skills:

Required Skills & Qualifications Experience: 5 years of experience in Salesforce development with a heavy emphasis on enterprise-level system integration API design and messaging middleware. Integration Mastery: Expert-level knowledge of integration patterns (Request-Reply Fire-and-Forget Pub/Sub) and Salesforce integration tools (Apex Callouts REST/SOAP APIs Named Credentials JWT). Messaging & Marketing Tech: Hands-on experience configuring automated communications via Salesforce Marketing Cloud (Journey Builder Contact Builder API triggers) or Salesforce Digital Engagement. Telecom Domain Expertise: Strong understanding of telecommunications architecture (OSS/BSS integration layers real-time activation signals and customer lifecycle communication workflows). Advanced Salesforce Dev: Mastery of Apex (Triggers Batch Queueable Future methods) Platform Events and secure coding practices. Note: Experience with MuleSoft Apache Kafka or AWS integration services is a massive plus.

Required Education:

QualificationsB. Tech / B.E. / . in Computer Science Data Science Mathematics Statistics or a related CertificationsSalesforce Certified Integration Architecture DesignerSalesforce Certified Marketing Cloud Developer or ConsultantSalesforce Certified Platform Developer IIMuleSoft Certified Developer / Architect (Highly Desirable)

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