Senior Product Manager

About the Role:

As a Senior Product Manager - Flights at ixigo you will work on the end-to-end flights product driving growth across the booking funnel while ensuring a reliable trustworthy experience across the customer journey. 

You will balance user experience business growth and operational efficiency across a high-volume high-stakes product area.

Responsibilities:

• Flights Product Strategy: Define and execute the roadmap for the flights business balancing growth conversion and customer experience priorities across the funnel

• Post-Booking Experience: Own key post-booking journeys including cancellations rescheduling and refunds working with CX teams to identify and resolve recurring customer pain points

• Booking Funnel Optimization: Own and continuously improve the search-to-book funnel search relevance seat/meal selection add-ons to reduce drop-offs and improve conversion at every step

• Partner Onboarding & Distribution: Lead the onboarding of new airlines GDS/NDC partners and supply sources to expand flight inventory. Additionally own the B2B API distribution charter onboarding partners who wish to integrate our flight APIs to sell flights on their own platforms defining API/product requirements and ensuring smooth technical and commercial integration for these partners

• Continuous Experimentation: Champion A/B testing across search discounting and checkout flows to systematically improve conversion and revenue metrics

• Cross-functional Collaboration: Act as the central node between Design Backend Frontend Analytics and the AI/ML teams. You will translate complex business needs into PRDs and user-centric designs

• Data-Driven Optimization: Define and track North Star metrics such as funnel conversion rate supply coverage partner integration TAT and customer satisfaction using these insights to guide roadmap decisions

Qualifications :

Qualifications:

• 46 years of experience in Product Management ideally within a high-growth B2C tech company OTA or travel-tech setting. Experience with funnel optimization marketplace/supply growth or partner integrations is a strong plus

• Funnel & Growth Mindset: Strong understanding of conversion funnels and the ability to identify and prioritize high-impact optimizations across search pricing and checkout

• User-Centric Mindset: An eye for great UX/UI and a solid understanding of the end-to-end travel booking experience including post-booking needs

• Technical Fluency: Comfortable discussing API/integration structures with backend teams and airline/GDS systems

• Execution Excellence: Proven ability to manage complex cross-functional projects with multiple stakeholders and ship reliable high-quality features in an agile environment
   

Additional (Preferred):

• OTA Experience: Familiarity with the nuances of the Indian travel market and seasonal booking patterns

• Partnership & Integration Acumen: Comfort working with airline/GDS/NDC partners and translating commercial and technical integration requirements into a clear onboarding roadmap

• AI/ML Exposure: Direct experience working with data science teams to deploy machine learning models

• Growth Mindset: A hacker mentalityconstantly looking for small tweaks that lead to outsized gains in conversion

Additional Information :

Candidates are responsible for safeguarding sensitive company data against unauthorized access use or disclosure and for reporting any suspected security incidents in line with the organizations ISMS (Information Security Management System) policies and procedures.

Remote Work :

No

Employment Type :

Full-time