Senior Process Expert, Operations
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Job Summary
At Maersk we are a global leader in integrated logistics pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of whats possiblesetting new benchmarks for efficiency sustainability and excellence.
We believe in the power of diversity collaboration and continuous learning and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100000 employees across 130 countries we work together to shape the future of global trade.
Join us as we leverage cutting-edge technologies and create global opportunities. Lets sail together towards a brighter more sustainable future with Maersk.
Purpose of the role:
Looking for a candidate with experience in Equipment Maintenance & Repair (EMR) operations responsible for managing daily operations monitoring KPIs/SLAs handling vendor and stakeholder queries and ensuring smooth container maintenance and repair processes. The role requires strong stakeholder management operational reporting and analytics process improvement compliance adherence and the ability to drive operational excellence through standardization automation and continuous improvement initiatives. Experience in logistics container operations vendor management and performance reporting is preferred.
You will be Responsible for:
Managing daily EMR operations and ensuring KPIs and SLAs are achieved.
Monitoring workflow productivity and quality to meet operational targets.
Handling vendor depot and stakeholder queries and resolving issues promptly.
Overseeing container maintenance and repair activities with accuracy and compliance.
Building strong relationships with vendors depots and internal stakeholders.
Preparing operational reports and analyzing performance trends.
Driving process standardization optimization and continuous improvement initiatives.
Ensuring adherence to EMR policies repair procedures and industry standards.
Supporting audits special projects business transformation and automation initiatives.
Providing data-driven insights and recommendations to improve operational performance.
Qualifications
Graduate of any bachelors degree.
Fluent in English with good communication skills.
What We Offer:
Impact: Be part of a team that directly contributes to global operations.
Opportunity: Unlock professional and personal growth through diverse career pathways.
Innovation: Work with a team that embraces technology and continuous improvement.
Global Exposure: Collaborate across geographies and cultures.
Work-Life Balance: Flexible working arrangements to support your well-being
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Senior IC
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
