Senior Marketing Operations Manager

Welcome to Frontline Managed Services where innovation technology and efficiency converge to redefine the landscape of IT Financial and Administrative Managed Services for legal and professional service firms. As pioneers in the industry we are driven by a relentless commitment to excellence.

Join Our Team and Be a Catalyst for Change!

We dont just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.

Position Overview

The Marketing Operations Manager leads the systems data processes and team that enable Marketing to operate as a scalable high-performing organization. This role owns marketing technology lead and deal management data governance performance reporting workflow automation and campaign infrastructure.

The manager partners closely with Marketing Sales and other business functions to improve operational efficiency strengthen visibility into performance and ensure leads and campaigns are effectively managed from initial engagement through pipeline. This role will also program manage key cross-functional initiatives including the integration of acquired brands.

What Youll Do

• Lead and develop the marketing operations team responsible for website supportaccountresearch campaignsupport whileestablishingclear priorities processes quality standards and performance expectations.
• Own and scale the marketing operations ecosystem serving as the primary administrator for HubSpot CRMandHubSpot Marketing Hub architecture workflows properties lifecycle stages lead scoring automation and integrations.
• Manage the marketing technology stack including HubSpot Apollo ZoomInfo website forms analytics platforms and related vendors with responsibility for administration integration troubleshooting and continuous improvement.
• Build andoptimizecampaign infrastructure including forms lists segmentation workflows nurture programs and lifecycle-based communication journeys.
• Establish andmaintaindata governance and hygiene standards across contacts companies leads deals campaigns and sources including enrichment deduplication validation synchronization routing and lifecycle management.
• Own and continuously improve lead routing scoring assignment qualification and follow-up processes across inbound events paid media and other demand sources.
• Develop dashboards attribution models UTM standards campaign structures and reporting frameworks that measure campaign performance funnel conversion pipeline contribution and marketing effectiveness.
• Implement scalable automation and practical AI-enabled workflows to improve data acquisition enrichment campaign execution reporting analysis and optimization whilemaintainingprocess documentation playbooks and training materials.

What You Bring

• 7-10years of experience in marketing operations revenueoperationsor a related field.
• Previousexperience leading or managing a team.
• Deep hands-on HubSpotexpertise including workflows custom properties list segmentation lifecycle stages lead scoring reporting automation and CRM integrations.
• HubSpot certification is strongly preferred.
• Experience managing marketing and CRM data dashboards integrations campaign tracking and system-driven processes with a high degree of accuracy.
• Strong understanding of lead management marketing attribution pipeline reporting data governance and sales and marketing processes.
• Ability to translate business requirements into practical operational improvements and execution plans.
• Demonstrated ability to use AI tools for workflow development data analysis content support process documentation and operational efficiency.
• Strong project management problem-solving and cross-functional collaboration skills.
• Excellent written and verbal communication skills including experience creating documentation playbooks and training materials.
• Comfortable working in a fast-moving environment with a pragmatic approach strong bias for action and the ability to build and standardize processes as the organization grows.

Not Sure You Meet Every Requirement

We know that great candidates may not match every qualification listed. If youre excited about the role and believe you could be a strong fit we encourage you to apply. We value potential and a growth mindset as much as experience.

Join Us

At Frontline Managed Services we celebrate different backgrounds experiences and perspectives. We are committed to building a team that reflects the clients and communities we serve.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.