Job title: Senior Manager Procurement (IFM)
Job location: Bangalore / Mumbai
Job area description: Pan India role
Job Grade: Reporting to: VP - Procurement
Team reports to: Region Procurement team (in proportion to expansion of business)
Working relationship-
Internal stakeholders: Departmental Heads Departmental Regional Leads SMEs HR Lead & Admin Lead (in proportion to expansion of business and business requirements)
External stakeholders: Clients Vendors HR Service providers (in proportion to expansion of business and business requirements)
Key Responsibilities:
1. Strategy and Governance: Translate enterprise/category strategies into executable sourcing waves supplier panels and site deployment plans; ensure adherence to policies DOA controls and audit requirements.
2. Category Management: Lead strategies for: a) Hard Services: HVAC electrical plumbing fire and life safety elevators building automation systems critical environments. b) Soft Services: janitorial security landscaping waste mail room reception food services. c) Utilities and Energy: electricity gas water demand response renewable energy and RECs. d) Capex/Projects: fit-outs refurbishments minor works general contractors materials. e) FM Technology: CMMS/IWMS IoT sensors BMS integrations smart building solutions
3. Sourcing and Negotiation: Run market scans and RFI/RFP/RFQ events; negotiate master service agreements (MSAs) SLAs KPIs and pricing mechanisms (fixed indexed performance-based) using TCO and should-cost analyses coordinate legal and risk reviews.
4. Supplier Relationship Management (SRM): Maintain tiered supplier panels; conduct QBRs; implement scorecards; drive corrective actions continuous improvement and joint value-creation; develop business continuity and risk mitigation plans.
5. Operational Excellence (P2P): Maintain catalogs/rate cards enable eProcurement improve PO cycle time first-time match and touchless invoice rates; resolve exceptions and ensure accurate master data.
6. Financial Impact and Reporting: Deliver verified savings cost avoidance and working capital benefits; manage inflation/indexation; track benefits with Finance sign-off; support budgeting and forecasts.
7. Quality Safety and Compliance: Ensure compliance with corporate policies client contracts ethical sourcing and EHS standards; align to ISO frameworks (ISO 9001 ISO 14001 ISO 41001) and applicable Indian statutory and safety regulations.
8. Sustainability and Diversity: Embed ESG targets in events and contracts; expand energy efficiency and waste reduction initiatives; support spend with diverse and small/local businesses while maintaining performance.
9. Stakeholder and Client Management: Partner with Facilities Operations Projects CRE Engineering Energy Legal and Finance; convert operational needs into sourcing solutions and mobilization plans; communicate progress and risks.
10. Data and Analytics: Build and maintain dashboards; analyze demand consumption and benchmarks; use predictive/market data to inform sourcing timing rate resets and supplier capacity.
11. People and Vendor Ecosystem Enablement: May supervise analysts/buyers; coach site teams on procurement processes and compliance; support change management during transitions and new client mobilizations.
Requirements
Required Qualifications-
Education: Bachelors degree in Supply Chain Engineering Business or related field; MBA or masters preferred.
IT Proficiency-
e Procurement/ CLM: SAP Ariba / Coupa / Oracle / SAP MM / Ivalua
FM Platforms: CMMS/IWMS such as IBM Maximo Planon Archibus ServiceNow Facilities.
Analytics and BI: Power BI Tableau advanced Excel; familiarity with spend cubes and data quality governance.
Project and Collaboration: MS Project or enterprise collaboration suites.
Experience: 10 12 years in strategic sourcing/procurement with significant exposure to IFM/FM or multi-site real estate portfolios in India; experience running end-to-end RFPs and contracting for hard/soft services and projects
Skills:
Proven delivery of savings and service improvements across hard/soft FM categories and utilities/energy.
Expertise in strategic sourcing category execution contracting (MSAs rate cards SLAs/KPIs) and supplier performance management.
Strong financial acumen: TCO modelling should-cost indexation and benefits realization with Finance validation.
Knowledge of EHS and compliance frameworks; familiarity with ISO 41001 ISO 14001 ISO 9001 and applicable Indian statutory requirements; awareness of OSHA or equivalent standards as relevant to client sites.
Experience managing large vendor ecosystems and union/non-union environments across regions.
Excellent negotiation stakeholder engagement presentation and executive-ready communication skills.
Data-driven mindset with proficiency in analytics and continuous improvement.
Required Skills:
IT Proficiency: e Procurement/ CLM: SAP Ariba / Coupa / Oracle / SAP MM / Ivalua FM Platforms: CMMS/IWMS such as IBM Maximo Planon Archibus ServiceNow Facilities. Analytics and BI: Power BI Tableau advanced Excel; familiarity with spend cubes and data quality governance. Project and Collaboration: MS Project or enterprise collaboration suites. Experience: 10 12 years in strategic sourcing/procurement with significant exposure to IFM/FM or multi-site real estate portfolios in India; experience running end-to-end RFPs and contracting for hard/soft services and projects Skills: Proven delivery of savings and service improvements across hard/soft FM categories and utilities/energy. Expertise in strategic sourcing category execution contracting (MSAs rate cards SLAs/KPIs) and supplier performance management. Strong financial acumen: TCO modelling should-cost indexation and benefits realization with Finance validation. Knowledge of EHS and compliance frameworks; familiarity with ISO 41001 ISO 14001 ISO 9001 and applicable Indian statutory requirements; awareness of OSHA or equivalent standards as relevant to client sites. Experience managing large vendor ecosystems and union/non-union environments across regions. Excellent negotiation stakeholder engagement presentation and executive-ready communication skills. Data-driven mindset with proficiency in analytics and continuous improvement.
Required Education:
Bachelors degree in Supply Chain Engineering Business or related field; MBA or masters preferred.
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