Senior Manager HRBP

Senior Manager HR Business Partner

Location - Bangalore (Work from Office)

Shift Timing - 1:00 PM 10:00 PM (Flexibility to support night-shift operations based on business requirements)

About Omega Healthcare

Omega Healthcare is a leading AI-driven healthcare solutions company helping healthcare organizations optimize revenue operations and improve patient outcomes. Founded in 2003 Omega supports 350 healthcare clients globally through a workforce of 35000 employees across India the US Philippines and Colombia.

At Omega you will have the opportunity to work at the intersection of healthcare technology and people strategy while driving meaningful business outcomes.

Role Overview

We are looking for an experienced HR Business Partner to serve as the strategic HR partner for a large delivery account supporting over 1000 employees.

The role will partner closely with Delivery and Operations leaders to drive workforce effectiveness performance management employee engagement talent development attrition management and business performance through people strategies.

This is initially an Individual Contributor role with future opportunities to lead a team.

Key Responsibilities

Strategic HR Business Partnering

• Partner with business leaders to align people strategy with business objectives.
• Drive workforce planning organizational effectiveness and talent management initiatives.
• Provide data-driven insights to support business decisions and workforce optimization.

Performance Management

• Lead end-to-end performance management processes.
• Drive accountability performance differentiation and productivity improvement initiatives.
• Support managers in coaching performance improvement plans and talent development.

Workforce Planning & Resource Optimization

• Manage manpower planning and resource allocation.
• Drive utilization workforce productivity and staffing effectiveness.
• Collaborate with Talent Acquisition and Learning & Development teams.

Attrition & Employee Engagement

• Analyze attrition trends and implement retention strategies.
• Conduct stay interviews and employee interventions.
• Drive engagement initiatives and improve employee experience.

Talent Development & Succession Planning

• Identify high-potential talent and critical roles.
• Support leadership development and succession planning initiatives.
• Partner with L&D to build future-ready capabilities.

Employee Relations & HR Governance

• Handle employee relations matters and grievance resolution.
• Ensure compliance with HR policies processes and audit requirements.
• Support investigations and disciplinary processes when required.

Desired Candidate Profile

Experience

• 10-12 years of HR experience.
• Minimum 89 years in an HRBP role supporting Delivery Operations ITES BPO Shared Services Healthcare Operations or IT organizations.
• Experience supporting large employee populations (1000 employees preferred).

Required Experience:

Senior Manager