Senior IT Specialist (Azure & Microsoft 365)

Senior IT Specialist (Azure & Microsoft 365)

We are looking for a proactive and technically strong Senior IT Specialist to manage and support the companys IT infrastructure client integrations cloud environments and Microsoft ecosystem. The ideal candidate should be confident in handling Azure Microsoft 365 infrastructure operations security client communication and end-to-end implementation activities independently.

Key Responsibilities

• Manage and maintain Azure cloud infrastructure and services.
  
• Administer and support Microsoft 365 environments including:
  
• Exchange Online
  
• Teams
  
• SharePoint
  
• OneDrive
  
• Intune
  
• Azure AD / Entra ID
  
• Handle onboarding and offboarding activities for employees and clients.
  
• Lead and support infrastructure integration projects for clients.
  
• Participate in client meetings technical discussions and solution planning calls.
  
• Troubleshoot and resolve issues related to:
  
• Azure
  
• O365
  
• Identity & Access Management
  
• Networking
  
• Security
  
• Endpoint management
  
• Configure and manage:
  
• MFA
  
• Conditional Access Policies
  
• Security & Compliance policies
  
• Device management
  
• Work with third-party vendors and internal teams to ensure smooth delivery of IT services.
  
• Monitor infrastructure health backups alerts and security posture.
  
• Maintain documentation SOPs and technical knowledge base.
  
• Support automation and process improvement initiatives where possible.
  
• Ensure timely resolution of incidents service requests and escalations.
  

Required Skills & Experience

• Strong hands-on experience with Microsoft Azure and Microsoft 365 administration.
  
• Good understanding of:
  
• Azure Virtual Machines
  
• Networking
  
• Storage
  
• Azure AD / Entra ID
  
• DNS
  
• VPN
  
• Security configurations
  
• Experience with Intune and endpoint/device management.
  
• Knowledge of Windows Server administration and Active Directory.
  
• Experience handling client-facing technical discussions independently.
  
• Ability to manage multiple priorities and work in a fast-paced environment.
  
• Strong troubleshooting and problem-solving skills.
  
• Excellent communication and coordination skills.
  

Preferred Qualifications

• Microsoft certifications in Azure or Microsoft 365.
  
• Experience with cybersecurity best practices.
  
• Knowledge of automation tools PowerShell or scripting is an advantage.
  
• Experience working in managed services or client support environments.
  

Role Expectations

• Ownership mindset and ability to get tasks completed end-to-end.
  
• Strong accountability and responsiveness.
  
• Ability to work independently with minimal supervision.
  
• Professional communication with clients and stakeholders.