Senior HR Executive

About the Role: We are looking for an experienced and people-oriented Senior HR Executive to manage key HR activities across the employee lifecycle. The role will focus on HR operations employee engagement performance management employee development HR compliance and maintaining a positive employee experience.

The ideal candidate should be proactive approachable organized and capable of independently managing day-to-day HR responsibilities in a dynamic IT environment.

Key Responsibilities:

1. HR Operations & Employee Lifecycle

• Manage the employee lifecycle from onboarding to separation.
• Ensure smooth joining induction confirmation transfers promotions and exit processes.
• Maintain accurate employee records HR documentation and HRMS data.
• Ensure timely implementation and communication of HR policies and processes.
• Handle employee queries and provide appropriate HR support.
• Maintain confidentiality of employee and organizational information.

2. Employee Engagement & Employee Relations

• Act as a point of contact for employees on workplace-related concerns.
• Build positive and professional relationships with employees across levels.
• Plan and coordinate employee engagement initiatives and activities.
• Understand employee concerns and facilitate appropriate resolution.
• Support initiatives that strengthen employee experience culture and workplace morale.
• Conduct periodic employee connect activities and gather feedback.

3. Performance Management

• Coordinate the performance appraisal and review process.
• Ensure timely completion of performance reviews and related documentation.
• Support managers in goal setting feedback and performance discussions.
• Track performance improvement plans and follow up on agreed actions.
• Maintain performance-related records and reports.
• Identify recurring performance-related concerns and highlight them appropriately.

4. Learning & Development

• Coordinate training and development initiatives based on organizational and employee needs.
• Work with managers to identify skill and development gaps.
• Maintain training calendars participation records and feedback.
• Support employee development and career growth initiatives.
• Assist in identifying high-potential employees and development opportunities.

5. HR Policies Compliance & Documentation

• Ensure adherence to company HR policies and processes.
• Support statutory and labour law compliance activities.
• Maintain required HR registers records documentation and reports.
• Assist in reviewing and improving HR policies and processes.
• Ensure consistent and appropriate application of HR policies.

6. HR Analytics & Reporting

• Prepare regular HR reports and management dashboards.
• Track key HR metrics such as headcount attrition absenteeism employee movements performance and engagement.
• Analyse HR data and identify relevant trends and areas requiring attention.
• Maintain accurate and timely HR MIS.
• Provide insights and recommendations based on HR data.

7. HR Process Improvement

• Review existing HR processes and identify opportunities for improvement.
• Drive timely implementation of HR initiatives and processes.
• Maintain appropriate documentation and process controls.

• Support the HR team in developing a more efficient and employee-friendly HR function.

Key Skills & Competencies

• Strong understanding of HR operations and employee lifecycle management.
• Good knowledge of employee engagement and employee relations.
• Strong interpersonal and communication skills.
• Good understanding of performance management and employee development.
• Strong organizational and follow-up skills.
• Good analytical and problem-solving abilities.
• High level of maturity confidentiality and professional integrity.
• Ability to handle multiple priorities independently.
• Proactive approach with strong ownership and attention to detail.
• Good working knowledge of HRMS/HRIS and MS Office/Google Workspace.

• Ability to work effectively in a fast-paced IT/software services environment.

Qualifications & Experience

• MBA / PG Diploma in Human Resources or equivalent qualification.
• 5 – 7 years of relevant HR experience in an IT/software services organization.
• Experience in HR operations employee engagement performance management employee relations HR compliance and HR reporting.