Senior ExecutiveExecutive FIT Sales Control

• Support sales offices and branches in achieving assigned sales targets through timely coordination and assistance.
• Ensure prompt response and resolution of queries received from the sales team via email and other communication channels.
• Provide continuous support to branches in enquiry handling and conversion to maximize business opportunities.
• Assist and guide the sales team on booking portals and related processes by conducting regular training and support sessions.
• Prepare and maintain detailed cost sheets for all enquiries responded to.
• Track and maintain enquiry versus conversion reports and share regular updates as required.
• Stay updated with industry trends destination knowledge competitor offerings and product developments to enhance overall product knowledge.
• Personally attend and assist VIP guests and enquiries by understanding their travel requirements and suggesting suitable holiday options.
• Coordinate effectively with internal teams to ensure smooth processing and timely closure of bookings and enquiries.
• Deliver high standards of service and ensure a seamless experience for both internal and external stakeholders.

Required Experience:

Senior IC