Senior Engineer Network Security (Zscaler & Palo Alto)
Job Summary
We are looking for a skilled Network Security Engineer with hands-on experience in Zscaler (ZIA/ZPA) and Palo Alto Firewalls to support global enterprise security operations. The role involves incident management change implementation troubleshooting and maintaining secure network access solutions in a 24x7 operations environment.
- Manage and support Zscaler ZIA ZPA and ZCC environments.
- Perform Incident Change Service Requests and MACD activities within agreed SLAs.
- Configure and troubleshoot Palo Alto firewalls and Panorama.
- Implement and maintain web filtering application control and access policies.
- Monitor security events logs and network traffic to identify and resolve issues.
- Troubleshoot connectivity VPN proxy and firewall-related incidents.
- Collaborate with internal teams vendors and OEM support for issue resolution.
- Participate in 24x7 support operations and major incident management.
- Strong understanding of TCP/IP DNS DHCP VLANs VPN NAT SSL/TLS OSPF BGP EIGRP MPLS and IPsec.
- Hands-on experience with:
- Zscaler Internet Access (ZIA)
- Zscaler Private Access (ZPA)
- Zscaler Client Connector (ZCC)
- Palo Alto Firewalls
- Panorama
- Experience with Palo Alto security features such as App-ID User-ID URL Filtering and Security Policies.
- Knowledge of incident change and problem management processes.
- Excellent troubleshooting and analytical skills.
- Strong verbal and written communication skills for global client interaction.
- Cisco Routing & Switching
- Cisco ISE / NAC
- Infoblox (DDI)
- Citrix NetScaler (SLB/GSLB)
- Cisco ACI
- Cloud security and networking exposure
Required Experience:
Senior IC
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.