Senior Engineer, End User Compute

Job Description :

End User Computing - Senior Engineer

Required Skills:

Proven experience (7 years) as a senior engineer supporting enterprise VDI environments (AWS WorkSpaces AppStream 2.0 Citrix XenDesktop/XenApp RemoteApp).

Proven ability to build and operate AWS VDI environments at scale

Solid knowledge of enterprise networking Active Directory SAN storage security principles and backup strategies.

Strong proficiency in PowerShell Python or shell scripting alongside CI/CD tooling (Jenkins Terraform AWS CloudFormation)

Deep familiarity with AWS CLI CloudWatch VPC EC2 S3 and AWS Service Catalog

Proven expertise in isolating diagnosing and resolving complex technical issues

Strong expertise in identifying performance bottlenecks and implementing cost-saving measures

This role requires you to support Multi-region Multi-site VDI environments and be On call for critical Incidents for APAC Zone.

Additional Skills Requirements:

Strong understanding of Agile methods Collaborative development continuous learning Customer focused Ownership

Working familiarity with JIRA and Service Now

Demonstrated experience executing medium-to-large-scale migrations from legacy VDI platforms onto AWS Cloud infrastructure

Responsibilities:

Responsible for overall direction development enhancement and maintenance of the enterprise VDI environment (AWS Workspaces/Appstream). This includes analysis planning development and implementation of new features and enhancements to provide required levels of service to the organization

Managing day-to-day administration planning and problem-solving for VDI infrastructure (AWS Workspaces & AppStream 2.0)

Implement automated lifecycle management routines (auto-termination of idle resources automated running-mode adjustments right-sizing) alongside user notifications to maintain cost efficiency

Utilize PowerShell Python and Jenkins to automate repeated operational tasks service requests and maintenance workflows.

Leverage AWS CLI and CloudWatch to streamline monitoring operational reporting and issue resolution

Accurately maintain all documentation related to configuration SOPs processes asset inventories topologies administration manuals support contacts etc.

Work with Application Owners and vendor to resolve complex issues in order to ensure a stable environment

Identify and work on areas of service improvement & standardizing processes

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin protected veteran status disability status or any other protected characteristic.

Reasonable Accommodation

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