Senior Director

Job Title

Senior Director

Job Description Summary

The Senior Director Strategic Accounts will be responsible for leading and managing key client accounts within the Tenant Representation business in India. The role focuses on driving revenue growth enhancing client satisfaction ensuring service delivery excellence and strengthening long-term strategic partnerships. This position will oversee overall account performance including financial management contract renewals and expansions risk management and increasing share of wallet across assigned accounts. The ideal candidate will bring strong leadership client relationship management commercial acumen and a proven ability to deliver business growth and operational excellence.

Job Description

About The Role:

Lead and manage strategic client accounts within the Tenant Representation business in India
Drive revenue growth profitability and overall client satisfaction across assigned accounts
Build and maintain strong relationships with key stakeholders and client leadership teams
Align real estate solutions and service delivery with client business objectives and long-term strategies
Oversee account governance contract management renewals and risk mitigation activities
Ensure operational excellence and consistent delivery of high-quality client services
Identify opportunities for account expansion cross-selling and increasing share of wallet
Lead and collaborate with multi-disciplinary teams to deliver integrated business solutions
Drive data-driven decision-making through financial analysis reporting and performance metrics
Partner with internal teams to enhance service capabilities and strengthen client outcomes
Provide leadership strategic direction and mentoring to account teams across the region

About You:

Bachelors degree required; Masters degree or MBA preferred
10 years of experience in senior management strategic accounts or client leadership roles
Proven experience managing large client accounts P&L ownership and contract negotiations
Strong expertise in corporate occupier transactions and real estate advisory services
Demonstrated ability to lead and manage multi-disciplinary and cross-functional teams
Strong client relationship management and stakeholder engagement skills
Excellent financial analysis commercial acumen and decision-making capabilities
Experience driving account growth cross-selling opportunities and business expansion initiatives
Strong communication presentation and influencing skills across senior leadership levels
Ability to manage complex business environments governance processes and risk mitigation strategies
Strategic thinker with a customer-centric mindset and strong problem-solving abilities
Proven track record of delivering operational excellence and high-impact business outcomes

Why join Cushman & Wakefield

As one of the leading global real estate services firms transforming the way people work shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

Were committed to providing work-life balance for our people in an inclusive rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal professional and technical capabilities and we reward with a comprehensive employee benefits program.

We have a vision of the future where people simply belong.

Thats why we support and celebrate inclusive causes not just on days of recognition throughout the year but every day. We embrace diversity across race colour religion sex national origin sexual orientation gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too join us.

INCO: Cushman & Wakefield